06 January 2026
Dartline getting Connected
23 July 2025
Fare Deals
Stagecoach Fares:
Fare Changes in the South West from 20th July
The range of fare changes from 20th July are designed to make travel across the region simpler, faster, and better value – while supporting greener, digital-first journeys.
As part of the changes, single bus fares will continue to be capped at a maximum of £3, thanks to the Government’s ongoing national fare cap initiative. This ensures that whether you're heading into town or travelling further afield, your single journey remains affordable.
Key updates include:
- A simpler, broader South West zone ticket replaces several local ticket zones – giving customers wider travel flexibility with fewer ticket types to choose from.
- Lower prices for South West zone tickets, including a reduced price £10 day ticket, valid across the South West, plus reductions on weekly and 4-week options. This means customers can access unlimited travel across the South West from as little as £5.29 per day when purchasing a 28-day megarider Gold
- For groups of up to 5 people travelling together, the £20 Group Ticket is perfect for those summer days out with family and friends and is valid across the South West network. This ticket enables each person access to unlimited travel from just £4 for the whole day.
- Withdrawal of some legacy tickets, such as NiteRider, paper FlexiRider, smart cards, and certain college-specific fares, to streamline options, ensuring you have the right ticket for your journey.
- Those customers currently buying longer term tickets on smart cards can purchase the same range of tickets through the Stagecoach app, and have their ticket delivered instantly to their mobile.
- The £2 promotional single fare will increase slightly to £2.20, helping Stagecoach continue to deliver high-quality services and helping to maintain a sustainable bus network.
- Customers are encouraged to make use of the Stagecoach app, which lets you:
- Plan your journey
- Track buses in real time
- Buy and activate tickets before boarding
Using the app and contactless payment not only makes travel more convenient but also reduces boarding times and helps cut down on paper tickets – making travel more efficient and sustainable.
Peter Knight, Managing Director at Stagecoach South West, said:
“These changes are about making it easier for customers to travel confidently, affordably, and sustainably.
With single fares remaining capped at £3, and unlimited journeys for a day at £10 across the South West, we’re keeping the cost of travel affordable. By simplifying ticket choices, and investing in digital first solutions like our app, we’re working to create a better experience for every journey.”
The new day and longer term ticket prices from 20th July are as follows:
| Area | Adult Day | Child Day | Group Day | 7 Day | 28 Day | Flexi 5 | Flexi 10 |
| Barnstaple | £5.00 | £4.60 | £11.00 | £22.00 | £85.00 | £22.00 | £38.50 |
| Exeter | £5.50 | £4.60 | £11.00 | £22.00 | £85.00 | £22.00 | £38.50 |
| Plymouth | £5.50 | £4.60 | £11.00 | £22.00 | £85.00 | £22.00 | £38.50 |
| Torbay | £7.00 | £4.60 | £14.00 | £28.00 | £106.00 | £28.00 | £49.00 |
| South West | £10.00 | £6.60 | £20.00 | £40.00 | £148.00 | £40.00 | £70.00 |
Service and Ticketing Update – Go Cornwall Bus
Guaranteed Connections in Callington
From 27th July, Go Cornwall Bus will introduce guaranteed connections between services 12 and 76A in Callington. This improvement is made possible by a reallocation of resources following the conclusion of the Callywith College contract. The change will enhance connectivity and reliability for passengers travelling between Plymouth, South East Cornwall and North Cornwall.
Fare Simplification: ‘Tamar Connect’ Ticket
To improve clarity and reflect actual usage, the Plymouth Plus ticket will be renamed to ‘Tamar Connect’ from 7th July.
The ticket will remain at £10 for adults and £7.50 for those under 19
It allows unlimited day travel on all Go Cornwall Bus and Plymouth Citybus routes across Cornwall and Plymouth and can be purchased onboard with cash or contactless and the Plymouth Citybus App
Staying in Cornwall?
For those travelling within Cornwall only (e.g. Bude to Saltash), the Cornwall Day ticket remains available at £8 for adults and £5 for those under 19. It can be purchased onboard or via the Transport for Cornwall App.
24 May 2019
Ride Cornwall Back on and up…
Back on the 21st May First Kernow dropped a bit of a bombshell on their web site and Twitter feed…
Despite having agreed a new set of prices and conditions for Ride Cornwall with partner bus operators and GWR a considerable time ago, rail operators are still not able to implement these changes. As a result, we have had to take the unwelcome decision to suspend our participation in Ride Cornwall until such time as the rail operators can implement these long planned changes. We are therefore unable to sell or accept any Ride Cornwall tickets from 26th May 2019 until further notice.We are hopeful that the implementation of the changes can be made by the rail operators as soon as possible, at which point we will be able to sell and accept Ride Cornwall tickets once again.
The current price for the Ride Cornwall ticket being £13 for the day (adult)
At the same time the day ticket prices for First Kernow goes up on the 26th May …
Kernow Network 1 day £15 from the driver (£13 from the First Bus App)
(the full list at the bottom of this page…..)
you can probably see the issue right there!
Then earlier today there was an important announcement
…we're pleased to be able to say that the changes required for the continuation of the Ride Cornwall pass have been signed off by the Dft today. As a result there will be no suspension of Ride Cornwall
The sting in the tail comes in a later tweet
Ride Cornwall
Unlimited travel all day on most buses, and after 09:00* on Cornwall’s trains
Buy from:
…train station ticket offices
…train managers/conductors
…bus drivers
The Ride Cornwall pass costs:
£18 for adults
£9 for children
£36 for a family of up to 2 adults and 3 children
*You can travel before 09:00 on the following services:
08:14 Plymouth - Penzance
08:40 Plymouth - Gunnislake
Please note that railcard and other discounts are not available against Ride Cornwall passes
At least the ticket is back on again!
30 November 2017
Wonderful Weekend Wonder?
After what seems like ages I am now finally back up and running with my internet - and at a lot higher speed than I ever managed before so hopefully I can now start to catch up and get going again on PT.
Starting off with a few Plymouth Citybus related items of news from the last week or so:
Just The Ticket…
A new weekend ticket is now available which looks like it could prove very useful for some passengers:
There have been a few teething problems with this though
Unfortunately due to a technical issue the Weekend Wonder ticket is not available on the Phone App and is restricted to on bus tickets only this week. Sorry for any inconvenience.
The other recent addition to the Plymouth Citybus home page is a link to the STAR Awards 2018 form which invites you to…
Nominate a Citybus employee below!
The awards are set up to recognise staff who have gone above and beyond to give excellent customer service, safe driving and just be an overall great employee!
We are asking passengers to nominate their choice by filling out the below form.
The nominations are open all year round and will be collated for the 2016 STAR Awards.
Please give as much detail as possible, as this will help your nomination in the short listing process and the best chance of winning an award!
A bit of a copy and paste issue there I think - but still a great idea.
Its good to be back!
08 November 2017
Contactless finally up and running
After a few weeks or so since the new ticket machines were installed by Plymouth Citybus they have now switched Contactless payments on. A nice simple You Tube video shows how it works
- Ask the driver for a ticket (£30 contactless limit applies).
- Place you contactless card/device over the card reader.
- Wait for your ticket to be printed.
- That's it! Your ticket becomes your receipt.
- Enjoy your journey with Plymouth Citybus.
They do have a more detailed guide and question and answer sheet available
A better PDF view can be found on the Plymouth Citybus Site or can be viewed on my own archive here
I can vouch for it working as I am now using it in the mornings saving me trying to find enough cash to pay the fare.
31 August 2016
Megarider Promoted
It does make sense as at only £12 is is very good value. The Plymouth Citybus ticket for travel out as far as Tavistock will set you back £19 or £17 for Zone 1 & 2. Of course Citybus cover a much greater area of the city so although it cost more for a weeks travel you can get to a lot more places.
It does surprise me that Stagecoach have not shouted a lot louder about their lower prices. When you see Citybus 42s coming out of Derriford with a full load every ten minutes followed by half empty Stagecoach buses it does show that Citybus are not under any pressure to cut their fares. It will be interesting to see what happens when the green travel pass comes to an end in December, and we are forced to either pay a lot more for a Skipper ticket or decide which operator to stick with.
11 July 2016
Skipper Expands
From Monday 4 July bus passengers will be able to buy a ticket that lets them travel anywhere in Plymouth, with any operator – not just for the day but for a week or for four weeks. We’ve teamed up with bus companies to extend the ‘Skipper’ range following the success of the Skipper day ticket, launched in 2013
The Skipper allows unlimited travel throughout the city and in surrounding areas including Torpoint, Saltash, Roborough, Langage, Ivybridge, Wembury and Heybrook Bay, on all Plymouth Citybus, Go Cornwall, Stagecoach South West, Target Travel, Jackett’s Coaches and Tally Ho buses.
One-week tickets cost £18.30 for an adult and £14 for a child (up to and including the age of 18) and four-week tickets cost £65.60 for an adult and £47.60 for a child.
You will be able to buy the ‘smart card’ tickets on the Plymouth Citybus and Stagecoach websites, the Plymouth Citybus Travelshop on Royal Parade or the driver on any Stagecoach South West bus service. Day tickets can still be bought on any bus and cost just £4.20 for an adult and £3.10 for a child.
Councillor Steve Ricketts, Cabinet Member for Transport and Housing Delivery, said: “Improving Plymouth’s bus ticketing systems to make them more seamless and flexible was one of this administration’s priorities. The new weekly and four-weekly Skipper smart cards offer excellent value for regular travellers and make it easier for them to get around the city. We’ll continue to work with our local bus companies to provide ticket options that meet the needs of passengers and encourage even more people to travel by bus.”
Richard Stevens, Managing Director of Plymouth Citybus said: “After introducing ITSO technology in Plymouth, allowing this scheme to happen, we are delighted that we can expand the Skipper offering onto smart cards. Working in partnership with Plymouth City Council and other bus operators in the area means we can offer a new product, knocking down barriers to bus travel when passengers may need to travel on more than one operator in their end to end journey.”
Bob Dennison, Managing Director of Stagecoach South West, said: “Skipper is a fantastic example of what can be achieved when transport partners work together. I hope the introduction of the 1 and 4 week ticket options will encourage many more people onto local bus services.”
The launch of the new Skippers on Monday will mark the start of Catch the Bus Week, a nationwide campaign aimed at driving awareness of the benefits of taking the bus. Staff from the Council and participating bus companies will be on the Armada Way piazza from 10am, handing out leaflets and answering questions about the new range of tickets.
The Skipper area
Covers the whole of Plymouth and includes Torpoint, Saltash, Roborough, Langage, the built-up areas of Ivybridge, Wembury and Heybrook Bay.
The A38 forms the southern boundary (between Ivybridge and the Deep Lane junction) and it includes Lee Mill, Smithaleigh and the area of Sherford down to the A379.
The northern boundary includes all communities served by the current 59 bus route, including the whole of Roborough.
All journeys must start and end within the Skipper area.
The exact boundary points are shown on the map below:
On a personal note although its good to see more options on the multi operator ticket, I myself will be out of pocket by some margin as it replaces the old green travel pass which was issued by a few employers including Plymouth Hospitals. My ticket has been paid out of my wages since the scheme was introduced many years ago and I will miss it. It is more expensive, which I can understand as the old ticket has not gone up in price for a couple of years, but more importantly, the old ticket was monthly where as this is 4 weekly, which means I get to pay an extra “month” a year. I am still working out my options for January when my travel pass comes to an end.
Still, for most people this is a good ticket option and deserves to succeed!
09 April 2014
Welcome Investment
![]()
Plymouth City Council:
The wheels on mini buses are going around and around much more smoothly since Plymouth City Council bought shiny new ones for taking children with disabilities to school.Five city special schools will benefit from six new school transport mini buses after the half-term break following an investment of £281,000 by the Council to renew its entire fleet and share the vehicles with schools on a lease basis.
Councillor Brian Vincent, Cabinet Member for Environment, explains: “We bought these new mini buses so that we can share them with schools. When we aren’t using them to pick up and drop off children, the schools will be using them, so we’re getting more miles for our money. These new buses mean fewer repairs and lower running costs and they are far more environmentally friendly than the previous buses, simply due to age. Their safety ratings are also much better which is reassuring for parents and safer for children.”
The three new wheelchair accessible mini buses and three standard 17 seat mini buses are being shared with Mill Ford Community Special School (two buses), Longcause Community Special School, Cann Bridge Special School, Brook Green Centre for Learning and Courtlands Special School.
Mrs Claire Wills, Headteacher at Mill Ford Community Special School, said: “It’s fantastic we have these new mini buses to make use of during the school day – it opens up possibilities for exciting educational field trips and we making the most of resources that would otherwise sit unused. It’s also very important for us to know our students are safe and secure in modern, environmentally friendly buses.”
Each mini bus is rated with a Euro NCAP safety rating of 5 (the highest) so they are the safest and most efficient on the market.
Councillor Nicky Williams, Cabinet Member for Children and Young People, said: “It is common sense to make sure the buses are used as much as possible by working co-operatively with our schools so children and young people have more opportunities to learn away from the classroom. Getting out and about is one of the best bits about school – the excitement of a school trip and sharing new experiences with your friends.”
A Nice little offer from Plymouth Citybus this Easter Holiday:![]()
£5 for a full days unlimited travel for four people is great value, its actually cheaper than the standard Duo ticket for two!
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05 November 2013
Shhhkipper…
What is the SKIPPER?
Plymouth City Council, in partnership with all of the city’s bus companies, have agreed to offer the residents of Plymouth a multi operator day bus ticket, which will enable them to make as many bus changes on their journey as they like, regardless of the bus operator, for a whole day (from the start of the service until 2am the following day).
This ticket will be known as a SKIPPER ticket, and will be available for sale fromMonday 4 November 2013.
Where can I buy the SKIPPER ticket?
You can purchase this ticket on the bus (only), from any of the participating bus operators, namely:
- First Devon and Cornwall
- Plymouth Citybus
- Western Greyhound
- Stagecoach Devon
- Target Travel
- Jackett’s Coaches
- Tally Ho
- St Budeaux Taxibus
Where can I travel with my SKIPPER ticket?
The area of validity for the Plymouth SKIPPER day ticket will include the whole of Plymouth including Torpoint, Saltash, Roborough, Langage, the built up areas of Ivybridge, Wembury and Heybrook Bay.
The southern boundary between Ivybridge and Deep Lane Junction will be the A38 and therefore include Lee Mill and Smithaleigh, and then include the area of Sherford down to the A379.
The northern boundary will include all communities served by the existing 59 route including the whole of Roborough.
How much will it cost and how long is it valid?
- £4 for an adult day ticket
- £3 for a child day ticket (up to and including 18 years)
The ticket is valid on all services, except those listed below, and is valid from the start of service until 2am the following day. The ticket is valid only for travel on journeys with a start point and an end point within the area of validity.
Local public transport services excluded from the specified services
The SKIPPER ticket is valid for travel on all local bus services provided by the participating operators within the area of validity, with the exceptions of:
- All football specials
- Any night services for which a premium fare is charged and which start journeys after 2am and before 5am
- Long distance coach services such as National Express and Megabus
- All sightseeing tour bus services
- Rail replacement services
Of course these prices are above what the individual operators are charging for their own tickets.
Plymouth Citybus adult day ticket is £3.60 for the zone 1&2
They make no mention of the Skipper ticket at all on their web site – or at least I cant see it!
First Devon & Cornwall have their own First Day at £3 for Plymouth Zone and again no mention of the Skipper.
No mention at all on Target Travel web site - but then I wouldn't expect much there anyway.
I cant see any mention of it on Stagecoach either – but then that is one of the worst web sites for finding anything on.
I guess it will take time for people to get to know the ticket and maybe it will take off – it is very useful to have a ticket you can use on all companies – there is nothing more annoying than letting buses go by when you are waiting for yours!
Busworld Photography: As well as an open staircase at the back these buses had what become known as a Piano front as the upper deck resembled an upright-piano.
Public Transport Experience: It was whilst glancing at the on-line map of the bus network for Annecy, France, that fbb espied something a little out of the ordinary
09 April 2013
First Get Excited
Someone at First clearly has a sense of humour:
So exactly what is this exciting new ticket?
From Monday 8 April 2013, a new 10 journey ticket will be available for customers travelling to Windsor House, from either The George or Milehouse Park and Ride sites. The new ticket will be priced at £14 and entitle the customer to 10 return trips.
Available from the driver.
Well it made me laugh anyway!
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07 February 2013
Just the ticket for Plymstock
There is a new deal for Plymstock passengers with First at the moment…
Your cheapest monthly ticket in Plymstock: the FirstMonth Plymstock ticket!
At just £32 you can enjoy unlimited travel on First services 2, 6 and 7 for 1 calendar month (that's up to 31 days!)
That's as little as £1.03 a day if you use it every day!
The FirstMonth Plymstock ticket is available from your service 2, 6 or 7 drivers.
Between them services 2, 6 and 7 offer a complete network of buses for the Plymstock, Elburton and Mount Batten areas of Plymouth with up to 11 buses an hour between Plymstock and Plymouth City Centre (that's almost 1 bus every 6 minutes!):
Service 2: Mount Batten - Plymstock - City Centre
Service 6: Staddiscombe - Plymstock - City Centre
Service 7: Elburton - Broadway - City Centre
This is quite a bit cheaper than the standard FirstMonth Plymouth City Adult ticket which is £39.30, although it is restricted to just the three services. First certainly like to have lots of variations of their First Tickets!
November 2011
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24 May 2012
Plus Bus is Ten
Plus Bus is apparently ten years old!
Since its initial launch in June 2002, PlusBus has seen growing popularity with ticket sales increasing by 25% in the last 12 months to just under one million transactions. The scheme has been boosted by growing internet purchases and to celebrate its 10th birthday, all PlusBus tickets sold online during June and July will cost just £1.50. Passenger Transport
PLUSBUS is a cheap travelcard that you buy with your train ticket at any station ticket office, by 'phone or online. It gives you bus and tram travel to and from the rail station and around the whole urban area of town that's at the start &/or end of your train journey.
Visit the Plus Bus web site for more details on the £1.50 offer for June and July
It certainly seems a good offer but its hard to see any info on this locally. It was only researching this item that I realised Citybus accept the ticket. It is of course purchased with a train ticket so I guess its more for the train companies to promote it rather than the bus companies although First have had 48270 in this livery since July 2007 at least. Having said that I have looked in vain on the First Great Western web site for any mention of the ticket at all unless its just offered as an option when you book a ticket. Hopefully the £1.50 offer will be promoted properly…
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09 September 2011
First Get Touchy
First in Devon and Cornwall 3 September revealed it is to invest £1.2 million in revolutionary new ticketing technology for its 228 strong bus fleet.
The investment forms part of FirstGroups £27m commitment to provide new ticketing technology to its 5,000 buses in England.
FirstGroup intends to be the first bus operator outside London to offer customers "touch in touch out" contactless payment. The new ticket machines, designed to read contactless debit or credit cards, in addition to ITSO smartcards such as concessionary bus passes, will be introduced to First buses in Devon and Cornwall from the autumn and will initially allow customers with an ITSO smartcard to touch in. Contactless bank cards will be accepted from late 2012.
Firsts new ticketing system will act much like London's Oyster Card; customers will simply "touch in and touch out" using their debit or credit card, taking less than a second, and avoiding the need to carry the correct change. The system will also allow First to offer a range of tickets including capping the daily fare. But unlike Oyster customers wont need to carry an additional card or worry about pre-payment or topping up. Customers using the contactless cards will simply see the cost of the fare deducted from their bank or credit card balance.
With the continuing rapid advancement of mobile phone technology, First has also ensured that its new system has the capability to accept payment via mobile phone.
Justin Davies, Regional Managing Director of First in South West and Wales, said:
"Considerable investment in our buses continues. This is a ground-breaking announcement for the bus industry and good news for our customers.
The public transport industry will increasingly rely on new technology such as contactless bank cards and mobile phones to both retain and attract customers. Its an exciting prospect and I'm delighted that FirstGroup is at the forefront and setting new standards in the bus industry.”
This is a welcome announcement which First have really pushed hard across the whole country. Once the whole system is up and running it should be a very useful way of paying bus fares. The big benefit for passengers is not having to pay up front for bus fares. We have seen a lot of fuss around Citybus and their decision to stop on bus concession fares before 09:30. The company point out that the lower fares are available by purchasing various pre-paid tickets under 'The Key' brand. The big disadvantage being that payment has to be up front which isn't always an option for people. The loss of prepayment top-up cards is one of the stranger decisions by Go Ahead and is very much a backward step, although it seems that the company is looking to see if such an option can be made available in the future.
Of course First do have some hurdles to clear before they can introduce the full range of payment options that they are promising. There are certainly questions which will need to be answered before most people would be happy to use such s scheme (well I would like answered anyway!).
Would I have to register my bank card with First for it to work on their buses? I am in two minds about this. On one hand its giving your bank details to someone else and all of the data protection issues that entails, but on the other hand I am not sure I would like my bank card to work on the buses without my express permission. If someone else took my card they could end up using it, even if it was capped in some way.
The other big issue will be how well it works from the start. Plymouth Citybus seems to have benefitted from being well down the queue of operators being transferred over to The Key. Many of the issues which plagued The Keys introduction in places like Oxford seem to have been avoided in Plymouth. If there were problems then they certainly have not hit the local news headlines like they have elsewhere. Any new scheme of this type can be difficult to manage and once it hits the local news any issues can be blown out of all proportion and become a real nightmare. First trying to introduce this nationally could have an even bigger problem if it all goes wrong, although I am sure that they will introduce it all gradually after local trials.
One more interesting aspect of the new travel options is the idea of "touch in and touch out". Not having to tell the driver where you are going and just paying the the journey you take sounds like a good idea. It does give flexibility and allows you to change your mind once you are on the bus which is useful. The downside is that you are then relying on knowing you are on the correct bus which isn't always that easy. At least one local company has difficulty displaying the correct route and destination on its buses and its not unknown for drivers to forget to reset the blinds properly. At places like Derriford Hospital where buses can be heading off in opposite directions it is all to easy to get on the wrong bus. I have done it myself and I like to think I know what I am doing!
It also puts the onus on the passenger to remember to touch out. It is all to easy to forget to do something like this. Maybe once you have done it a few times and been stung for a more expensive journey then maybe you will remember next time but I know what I am like first thing in the morning. I have even forgotten to get off at my stop before and ended up having to walk back.
This issue is currently being highlighted in London with their Oyster Card:
"After many months of campaigning to highlight the scandal of Oyster overcharging it is good news that they are at last beginning to accept that a problem even exists. It is however regrettable that the new system only addresses just one form of Oyster overcharging caused by people who occasionally forget to touch out. The Mayor and TfL must address the much bigger problem of Oyster overcharging caused by the system not always working properly, for example when barriers are left open, or the machines are not working at the start of the journey. There is a huge problem in particular when there are large crowds at stations and TfL open the barriers and implement a system called ‘autocomplete’ leading to passengers automatically facing a maximum fare, irrespective of the length of their journey" Caroline Pidgeon
Creative Commons licensed Flickr photo shared by Diamond Geezer
The biggest potential problem is of course the reliability of the ticket machines and card readers. Omnibuses had the story this week of issues at Trent with a system that has been seen as a success so its not just brand new systems that can have problems. Any new technology is going to have problems, the big test is how the operator handles it. We will have to wait and see how First do!
As usual your comments are welcome. Is this new ticket revolution a welcome thing or not? Will it work in Plymouth? Will it give First an edge over Citybus?
Related Links
- News & Initiatives First
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15 August 2011
Low Key launch for The Key
After much anticipation our new key smartcard will be launched on Sunday 14th August.
Existing young person card holders have been sent a new smartcard with 1 days free travel. All Adult customers have been sent a new card with existing travel credits transferred to the new card. Please check the balance on your new card to ensure the correct credit has been transferred and zone applicable to your travel. This can be done by clicking the Plymouth unlocked image above, and then logging on to your account.
For travel credit issues please send an email to thekey@plymouthbus.co.uk with your current freedom card number (written under the name on the card) together with your new card number (written under your name on the front of the pass), and we will check and update our records within the next 7 days.
Alternatively, please take your Freedom card and your new key to our Debenhams Travel Centre, where our staff will be able to assist you.
The ability to top up and purchase on line will be available next week.
All customers are advised to visit our travel centre in Debenhams to purchase new products. Customers with 1 week products on their card can top up their key on-board the bus. 1 and 7 day paper tickets will continue to be available from the driver, and from shops displaying the Paypoint logo.
If you have any other queries with your new card please call 0845 077 2223 and press option 2 where a service representative will be able to answer your query.
If you have not received your key, please let us know as soon as possible by email or by visiting our Travel Centre in Debenhams.
We apologise for any inconvenience caused whilst we launch our new key.
Plymouth Citybus
The Plymouth launch of The key does seem to have been quite Low Key (pun intended) compared with elsewhere in the Go Ahead Group. Go Northern have a few buses in a special overall advert livery for The Key while we just have a few normal adverts carried on a few buses. At Derriford Hospital staff received an email on Friday advising us to check with the company if we hadn't received our new pass. I only received mine on Friday and I know other staff were also still waiting for them at that time. Citybus have said that there will be a period of grace where they will still accept the old passes as I am sure many passengers will be unaware of the new Key and the need to change their passes. The first they will know is when they use their pass today and the driver points out they need a new one!
Many will wonder just why they need a new pass as in use the new pass does not seem much different to the older one. Of course this does assume that the new machines work properly! I guess I will find out on my way to work today...
I am sure there will be issues with the new cards this week. Any new technology product these days seems prone to breakdown. Oxford was just one of the areas where problems with the new pass hit the local headlines for a few weeks.
As I said Go North East launched their Key with a lot more publicity including a series of Flash mobs:
Elsewhere on the net
- During my recent trip to Wales, I found many connections with home, such as old local buses operating in new areas, or buses from the same batch as what we have locally Southern England Bus Scene
- It's Sadly Died, our Civic Pride [1] Once Proud of our Public Services ... ... but Now? Public Transport Experience
- Yesterday, Plymothian Transit offered a glimpse of what is to come (tomorrow) for the first of a dozen or so Plymouth Citycoaches, the coach unit of Go Ahead's Plymouth Citybus Omnibuses
- It's Sadly Died, our Civic Pride [2] Pride and Prejudice? Public Transport Experience
- Today's story has to be about the London-Surrey Cycle Race which was a test event for the Olympic Games next year and which took place today. Leon Daniels
- Light Horizontal Short – The Bristol LHS TGP Photos Unlimited
04 November 2010
Now First go PayPoint too
It's about to get easier to buy your bus tickets in South Devon as First Devon and Cornwall, the regions biggest operator, has joined forces with PayPoint, the local network of high street retailers, to enable customers to buy bus tickets over the counter at 140 outlets in the region. From 8 November people will be able to get FirstWeek, FirstMonth and First3Month tickets from local shops in Plymouth, Ivybridge, Saltash, Torpoint and Yelverton, at the same time as picking up a loaf of bread or pint of milk, or topping up their gas or electricity. The move means that people will be able to buy their bus tickets in advance, at their own convenience. It will encourage more people to buy their tickets off the bus, which in turn may speed up boarding times, and it will mean even more people will be able to take advantage of the cheaper deals on bus travel that are available to those who buy multi-journey tickets in advance.
A First3Month Plymouth ticket offering unlimited bus travel for 90 days through Plymouth costs just £145, equivalent to just £1.61 a day; a saving on the £3.30 FirstDay ticket covering the same area, or the standard walk on cash fare.
Talking about the new payment method, Marc Reddy, Managing Director of First Devon and Cornwall, says: "Were always on the lookout for ways to improve our services for our customers so when they told us they wanted an easier and more convenient way to buy their tickets in advance of travel, we identified PayPoint as the perfect solution. Under this new arrangement, customers will be able to buy their monthly bus tickets while at the local newsagent, garage, supermarket or convenience store " many of which are open long hours and often seven days a week.
Full details including list of PayPoints
PayPoint image ©Timo Arnell (Creative commons)
8.5m and 9.6m Solos now offers the same overall seating capacity as their Streetlite rivals. Omnibuses
I wonder when King Long will break into the English service bus market. Among a small selection of coaches was this 12m service bus, the XMQ6127J, one in Arriva’s former livery and destined for Malta. Omnibuses
Here was the world début of the new Volvo B13R, a tri-axle coach of proud proportions. Seating 53, it does over 15m what it was once acceptable to do over 36 feet (as we used to all them) or 11m. Omnibuses
Egyptian MCV has tried to make its début double deck vehicle look striking. The grinning, heavy front beneath the windscreen looks a little bolted-on, while the upper deck front looks somewhat 1980s. Omnibuses
Local coach company Caradon Riviera Tours have been selling many members of the fleet over the past week at auction, with operations finally winding down after many years of successful service. PTOTPA
Well it seemed that buses like the Leyland Panther was finished but it was surprising what was given a new lease of life following Deregulation. Busworld Photography
12 October 2010
Buses getting smarter soon?
Transport minister Norman Baker launched a scheme yesterday to allow companies and councils to link up their schemes and create one multi-purpose card.
The £4 million regional "back office system", the first in Europe, should allow passengers in Bristol to add tickets to their cards for journeys in Devon and Cornwall via mobile phones, whilst on the move. Ultimately, people could travel to school or work, visit a leisure centre, borrow a book from the library and then take a train home, without ever needing to carry cash.
The project, which adopts the Integrated Transport Smartcard Organisation (ITSO) protocols has been four years in the making, with involvement from the University of Plymouth.
Professor Jon Shaw, of the university's centre for sustainable transport, said the scheme reduces the initial capital costs and makes it easier to set up smart ticketing schemes.
"The operational efficiencies will ensure faster and more reliable services, which in turn will have a beneficial effect on transport flows and carbon emissions," he said.
"And the consumer will further benefit from better services and the flexibility to add tickets on their cards in Bristol and use them on buses in Devon, Somerset, Cornwall and Dorset."
Since 2007 the Department for Transport has invested heavily in smartcard technology, requiring all English concessionary passes new rail franchises to be ITSO compliant.
At least 1,500 buses will be "smartcard enabled" for concessions and multi-purpose ticketing by end 2011.
A grant scheme was also unveiled yesterday, at a cost of £1.85m, to upgrade buses with ITSO smart ticketing equipment in the South West.
South West Smart Applications Ltd, a new mutual not-for-profit company established by bus companies and local authorities in the region, was also launched.
There will also be a free consultancy support programme, worth £120,000, for South West local authorities and operators, providing specialist ITSO consultants.
A dozen "interoperable" smartcard ticketing products are planned to go live in the South West by the end of next year. Full story This is Plymouth
Smartcard image by Cian Ginty (Creative commons)
where we display up-to-date photos of bus stop flags that are either ancient and bare the name of an operator of yesteryear or simply do not see any service call there now. Transport of Delight
The annual Wirral show took place last Saturday, initially amidst Showbus-style depressing rainfall but thankfully this eased in the afternoon to let the show blossom. Transport Illustrated
14 September 2010
Day Rider Ferry Ticket
PLYMOUTH Citybus and the operators of the Cremyll Ferry have launched a joint ticket scheme.
The companies said they have made travelling more convenient for foot passengers who cross between the Mount Edgcumbe jetty on the Cornish coast and Admiral's Hard in Plymouth.
The DayRider Ferry ticket allows customers to travel all day on any Plymouth Citybus service as well as making two single journeys on the Cremyll ferry. The ticket will be available from the ferry or from the bus.
Sylvia Bird, marketing manager for Plymouth Citybus, said: "We average a little more than 4,000 journeys a week from Admiral's Hard and the Royal William Yard. The new ticket arrangements will provide further benefit for our customers — especially for those travelling to and from Mount Edgcumbe on the Cremyll Ferry."
This is Plymouth
©DaisyBush
SE Bus Scene: Bude update
Manchester Transport: Electric Hybrid fleet in Manchester
PTOTPA: Snap on Sunday
Omnibuses: More paint
PTOTPA: Citybus Shop
Highton-Ridley: Dartmoor
SE Bus Scene: A true survivor MOD571P Last Day
02 November 2009
Citybus and Paypoint
" Exclusive to Paypoint ” |
All customers will be able to purchase Adult, Child and Family Dayrider Paper tickets. |
27 October 2008
Citybus are talking to you
Well at least they will be if you are reading your bus tickets:
19 September 2008
All day returns on Citybus
ALL DAY EVERY DAY ACROSS THE ENTIRE PLYMOUTH CITYBUS NETWORK.
From 22nd September Plymouth Citybus will be offering all day return fares on every route.
The move has been championed by Managing Director Mr John Ackroyd who feels that it is a positive step forward for the company. “We have decided to introduce all day return fares to our customers in direct reaction to the credit crunch. It is something we had planned for the annual review of our fare structure in 2009 but we feel that in the current economic climate now is the time to act. More people than ever are using our buses, not only for environmental reasons but for economical ones too. By doing this operational move we’re able to help our passengers save a little extra money on their bus journey”.
All day return fares mean that passengers can obtain a return fare all day, every day and are not restricted to weekends only or to after 9am. It makes it cheaper to travel to work by bus and leave the car behind. Plymouth City Council is also taking part in promoting a Devon Car Free Day on 22nd September so this may provide the ideal opportunity to participate!
Another positive is that Plymouth Citybus have negotiated further savings for their customers with many of the Barbican Traders. Shops displaying a ‘Discount Zone’ sticker in their window are offering between 5-20% discount to everyone presenting a Freedom Card or current DayRider ticket.
Marketing manager, Sylvia Bird said, “We are a City owned company and we endeavour to work alongside other local businesses to create a working relationship that benefits both customers and residents of Plymouth.”
Plymouth Citybus have a fleet of 154 buses on over 40 routes. Their buses cover 70% of the City’s bus network.
Further information about fares and timetables can be obtained from the website www.plymouthbus.co.uk, from the Travel Shop on Exeter Street and by telephoning 01752 222221. Plymouth Citybus also have a stand in the Mall from Monday 22nd-Sunday 28th September.
Plymouth Citybus, a quality product, delivered locally, and now providing great value all day, every day.
Peter Oliver, Commercial Manager Plymouth Citybus
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Of course the cynic might argue that this is just because First already offer early morning returns and this helps neutralise the threat of FDC in the ongoing, and growing competition between the two companies. Good job I am not a cynic!
Whatever the reasoning behind the move - it can only be seen as good news for bus passengers and will certainly be welcomed by a lot of people.














