Showing posts with label Western Greyhound. Show all posts
Showing posts with label Western Greyhound. Show all posts

16 November 2015

Black Velvet and Western Greyhound– the judgement

 

Sarah Bell the Traffic Commissioner has released details on her hearing into  the whole Black Velvet / Western Greyhound saga. It makes quite interesting reading:

DECISION

Black Velvet Travel Limited PH1075733

1. Pursuant to adverse findings under Section 17(3)(a),(aa),(b),(c) and (e) of the Public Passenger Vehicles Act 1981, Black Velvet Travel Limited no longer satisfies the requirements of Section 14ZA(2)(b) and (c) of the 1981 Act to be of good repute and of appropriate financial standing. Accordingly, the Licence is revoked pursuant to section 17 (1)(a) of the 1981 Act with immediate effect.

2. Pursuant to Section 28 of the Transport Act 1985, Black Velvet Travel Limited and Mr Michael John Bishop are disqualified for an indeterminate period from holding or obtaining an Operator’s Licence or being involved in management, administration or control of the transport operations of any entity that holds or obtains such a Licence in Great Britain with immediate effect.

3. A formal warning is issued to the former Transport Manager, Mr Philip John Stockley.

Western Greyhound Limited PH0006741

4. Pursuant to adverse findings under Section 17(3) (a),(aa),(b),(c) and (e) of the Public Passenger Vehicles Act 1981, Western Greyhound Limited no longer satisfies the requirements of Section 14ZA(2)(b) and (c) of the 1981 Act to be of good repute and of appropriate financial standing. Accordingly, the Licence is revoked pursuant to section 17 (1)(a) of the 1981 Act with immediate effect.

5. Pursuant to Section 28 of the Transport Act 1985, Western Greyhound Limited and Mr Michael John Bishop are disqualified for an indeterminate period from holding or obtaining an Operator’s Licence or being involved in the management, administration or control of the transport operations of an entity that holds or obtains such a Licence in Great Britain with immediate effect.

6. In relation to former Directors Mr Robin William Orbell and Mrs Maria Magdalena Howarth, no further action is taken.

 

BACKGROUND

7. As of 31 March 2013 Mr Stockley was the Sole Director and Sole Transport Manager of Black Velvet Travel Limited (“BVTL”) until he resigned on 31 July 2014. During that time the Licence was authorised for 16 vehicles. On or around 31 July 2014 a transfer of ownership took place. At around that time my Office was notified that there had been a maintenance investigation undertaken by the Driver & Vehicle Standards Agency (“DVSA”) and the outcome was marked ‘unsatisfactory’. In relation to the new Director, Mr Bishop, it was noted that he had been the director of a previous company with an Operator’s Licence, which had gone into liquidation owing in excess of £1 million. In December 2014 there was a serious road traffic accident involving a BVTL vehicle. At about the same time, my office was notified of unsatisfactory maintenance issues in relation to Western Greyhound Limited (“WGL”) and that shortly thereafter at least one of the gentlemen currently involved in BVTL appeared to be associated with the takeover of WGL in December 2014. I was also made aware of timeliness issues with local services. In the circumstances I determined that both of the Operators’, the former and proposed Transport Managers and former and current Directors should all be called to a Public Inquiry. At the date of the Public Inquiry the applications in relation to replacement transport managers had yet to be determined and so there were no specified transport managers at that time.

8. A letter setting out additional matters to be considered at the Public Inquiry were sent on 26 February 2015 and 9 March 2015 because it had come to my attention that a Mr Adam Paul Smith had also been a director of BVTL (1/8/14 – 02/9/14). He was added and removed as a director of the company via the Self-Service Facility on the Operator Licensing Business System. In addition Mr Smith, (also known by his birth name Paul Jones, d.o.b 21/06/83) (‘Mr Smith/Jones’), was convicted of a serious offence at Kingston Crown Court on or around 2 September 2014, which was not notified. An e mail had also been received via Southampton City Council whereby Mr Smith/Jones appeared to hold himself out to be a director of BVTL in December 2014. Further a report of a bus monitoring exercise conducted by DVSA in relation to BVTL between 11 December 2014 and 6 January 2015 identified non-compliance of a level that met the standards to refer it to a Traffic Commissioner.

THE ADJOURNMENT

9. The Public Inquiry was due to be heard on 23 and 24 March 2015. Beforehand a request was received offering the surrender of the BVTL Licence. I declined to accept the request prior to the hearing because the accounts and annual return were overdue and the compliance history needed to be considered. Following a finding under Section 17(3)(e) of the 1981 Act (material change, namely the cessation of WGL trading apparently due to an inability to insure its vehicles), on 21 March 2015 I granted the adjournments requested by Mr Bishop after suspending both Licences with immediate effect.

THE PUBLIC INQUIRY

10. The Public Inquiry commenced and concluded on 10 September 2015 in the Public Inquiry Room at the Office of the Traffic Commissioner, Jubilee House, Croydon Street, Bristol BS5 0GB. I heard oral evidence from DVSA Examiners Mr Keiron Ackerman, Mr Phil Breen and Mr Colin Toy. I heard oral evidence from PC 2239 Neilson, Mr Stockley and Mr Orbell. I read into evidence the explanations from Mr David Tarrant and Mr Mark Howarth as to their absence at the Public Inquiry. On 4 September 2015 my Public Inquiry Clerk received an email from Mr Bishop stating that he was unable to attend the Public Inquiry as he could not afford legal representation. He said that he would send in a written statement regarding his involvement in relation to BVTL and WGL so that it may assist me in disposing of the matter. No statement was ever received. At the conclusion of the Public Inquiry, I stated I would give Mr Tarrant a further 14 days to send in written representations and that I would endeavour to issue my decision within 35 days thereafter. I directed that the Operator Licences for BVTL and WGL remain suspended pending my final written decision.

DOCUMENTS AND EVIDENCE

11. Prior to this written decision I have considered the following documents:-

(i) My Public Inquiry Brief for WGL,BVTL and the individuals called.

(ii) Documents produced during the course of the Public Inquiry.

(iii) My hand-written contemporaneous notes from the hearing.

(v)     Ribble Motor Coaches Limited v The Traffic Commissioner for the North Western Traffic Area [2001] EWCA Civ267 Court of Appeal (Civil Division), Southdown Motor Services Limited T/A Stagecoach Transport Tribunal Appeal 2007/311 and First Manchester Limited T/2012/15 in relation to ‘reasonable excuse’.

(vi)   South Bucks District Council and another V Porter(FC) (2004) UKHL33, English v Emery Reimbold & Strick Ltd [2002 EWCA Civ 605 and Bradley Fold Travel Limited & Peter Wright v Secretary of State for Transport [2010] EWCA Civ 695 in relation to written decisions generally.

(vii) The Senior Traffic Commissioner Statutory Guidance and Statutory Directions No. 14 issued March 2015.

12. The evidence is a matter of record from the documents and available transcript. I have set out some detail the chronology of events and the way the evidence evolved to put all matters in context.

THE ISSUES

13. The DVSA Examiner Reports in relation to BVTL and WGL are not materially challenged. There are within the hearing bundles detailed explanations sent contemporaneously to DVSA by the then Directors/Transport Managers providing explanations and assurances, prior to the involvement of Mr Bishop and Mr Smith/Jones. The contents are in themselves admissions but also mitigation. I have no material representations from Mr Smith or Mr Bishop in relation to their tenure, save for the letter from Mr Bishop dated 16 March 2015. It therefore falls to me to make specific findings in relation to the available evidence and determine what action, if any, to take against the current and former Directors and former Transport Managers.

CONSIDERATION AND FINDINGS.

Preliminary.

14. I found the DVSA Examiners to be measured throughout in their opinions, which were supported by the evidence. I remind myself of the importance of setting out my approach at the outset. In relation to both Operators, there are 2 specific periods of operation; the period which before the involvement of Mr Bishop and Mr Smith/Jones and the period after their involvement. Accordingly my approach to this part of the decision process is to address each of those categories.

BVTL to 31 July 2014

15. On 23 September 2013 DVSA conducted a maintenance investigation which was marked as “unsatisfactory”. On 2 October 2013 Mr Stockley met with the Vehicle Examiner at the local Goods Vehicle Testing Station and on 4 October 2013 sent detailed written representations and assurances with regard to future compliance. At the conclusion the Vehicle Examiner determined that a follow-up in 6 months’ time would be appropriate. On 25 October 2014 BVTL received an “S” marked Prohibition at the roadside. The Prohibition was for loose wheel nuts and flooring in poor condition which was likely to cause injury. The DVSA follow-up investigation arising from this history took place on 4 March 2014. At the fleet inspection 3 vehicles were checked with 1 delayed Prohibition being issued. The outcome was marked as ‘unsatisfactory’ because the Operator had a poor annual test first time  pass history. Whilst issues arising at the previous investigation had been resolved, standards needed to be raised with the defect reporting and defect rectification details. On 31 March 2014 Mr Stockley sent a detailed written response to the Vehicle Examiner. In relation to the loose wheel nuts Mr Stockley was unable to assist because there was nothing to suggest an issue at the previous PMI and the wheels had not been removed. The Vehicle Examiner accepted that this as an anomaly.

16. The Vehicle Examiner described Mr Stockley as always helpful and cooperative. It was noted that between the September 2013 and March 2014 investigations BVTL had (a) instructed an auto-electrician to provide an extra layer of compliance management to do running repairs; and (b) it had sacked the previous tyre company and replaced it with one of national repute with monthly checks. More detail as to the challenges faced and the steps taken to improve compliance are set out in Mr Stockley’s comprehensive written statement dated 12 March 2015.

17. It is clear from the evidence before me that despite the issues found by DVSA, Mr Stockley has a positive approach to compliance. He always provided comprehensive responses to DVSA and had clearly engaged in looking for the root causes of the failings. It was as a result of this that Mr Stockley identified an appropriate level of compliance was not going to be achieved with the aging fleet and that substantial capital investment was required. Regrettably a full review of the business available in the local area, the level of competition and the margins prevented this level of investment. This was compounded by the significant loss in revenue due to flooding in the winter months at the end of 2013 and the start of 2014. He made the difficult decision to sell the business after many years in the industry. It was his intention at that time to perhaps continue with a smaller fleet of say 5 vehicles at some point but subsequent events precluded that. On 31 July 2014 Mr Stockley resigned as Director and Transport Manager and on 4 August 2014 he notified those changes to the Central Licensing Office in Leeds. This is well within the 28 days statutory timescale to notify such changes.

18. Whilst compliance was below par in September 2013 and March 2014 there had been some improvements and an effective root and branch review was conducted by Mr Stockley. He did not shy away from these difficult decisions; before the maintenance investigation in 2013 BVTL had a good history. Before selling the business Mr Stockley undertook his own due diligence enquiries into the purchaser, including checks to ensure the necessary resources were in place for financial standing. Taking into account the positive and negative features, I am satisfied that it is not necessary for me to take action in relation to Mr Stockley as a Director or Transport Manager. However, should Mr Stockley seek to return to the industry he will need to undertake some refresher training as there have been advances in the information available, such as the revised Senior Traffic Commissioner’s Statutory Guidance and Statutory Directions since his resignation in July 2014. Accordingly, Mr Stockley does not feature in paragraphs 1 and 2 above and I have reached the decision set out in paragraph 3 above.

WGL to 9 December 2014

19. In 2013 WGL was the subject of repeat arson attacks in which 38 vehicles were a total loss. WGL kept my Office informed with regular updates as to the impact and also the great assistance it was receiving from other local Operators to meet its obligations for example in relation to local services. It was a shocking event for the business and had an on-going impact for a considerable period of time. Mr and Mrs Howarth had been directors since 1997. Mr Orbell was a director for 14 years but retired in early 2013. However, he returned as a Director in October 2013 to help WGL through the challenging period. The Transport Mangers throughout the relevant period were Mr Mark Howarth and Mr David Tarrant. In September 2013 WGL was the subject of a full maintenance investigation by DVSA and it is significant to note that the outcome of that investigation was satisfactory.

20. Between 8 and 23 September 2014 DVSA conducted a local services bus monitoring exercise and over the course of 7 days monitored 7 registrations. Before consideration of ‘reasonable excuse’ there was 43% non-compliance including 8 failed to operate. Two challenges were subsequently made by the Operator in relation to the failed to operate and 1 was accepted. At the conclusion of his Report dated 24 November 2014, the Examiner states: “Overall, the operator rarely appears to contest the compliance findings but mainly reports the reasons why the vehicle was late or did not operate. A number of non compliance issues have been responded to by the operator stating that there were no vehicles or no drivers available to operate the service. Some of the late journeys are caused by the vehicle starting its journey late and two routes appear not to have operated despite the registered particulars indicating that the routes should have been serviced until the end of September”.

21. In light of those representations, the Examiner decided to conduct a maintenance investigation and this took place on 2 November 2014. The outcome was marked as “unsatisfactory” because the Operator had an unsatisfactory Prohibition history and the driver defect reporting and preventative maintenance systems were not sufficiently robust. This manifested itself in 12 prohibitions issued at the fleet inspection: 10 Immediate, 2 Delayed and 2 of which were ‘S’ marked, indicating a significant failure in the maintenance systems. The Examiner did note that the Operator had an 87% pass rate at annual test in the period since the previous investigation in 2013.

22. Mr Howarth, as Managing Director and Transport Manager, sent in a detailed written response. The Vehicle Examiner states in his Report “The response outlined difficulties experienced by the Operator and acknowledges urgent action is needed”.

23. In that comprehensive letter dated 28 November 2014, Mr Howarth states “You will be aware that we have been ‘to hell and back’ having had 2 arson attacks, losing 38 buses in total, plus the difficulties of continuing to operate through the extensive floods earlier in the year which caused mayhem on the electrical systems of the buses we have. There has been a mass exodus of staff due to the various issues of competition and we are working very hard to get back to the high standards that we have had for a long time. You will also remember that you visited several times earlier in the year and were fully compliant. . . . To conclude, I respectfully feel that I am able to reasonably demonstrate that appropriate steps are already being taken immediately, to return to the high standards that we have always had. The whole company has experienced incredible difficulties, not of its own making which has placed it where it is, but we will leave no stone unturned to deal with these issues which we take tremendously seriously”.

24. On 8 December 2014, an asset sale of part of the WGL business, completed with a Go-Ahead subsidiary. On 9 December 2014 WGL was sold to Mr Bishop. Mr and Mrs Howarth have now retired from the industry and are on a long sojourn abroad to pursue other interests. Mr Howarth has recently received a Confederation of Passenger Transport Honorary Membership in recognition of his 49 years service to the industry and the work he undertook for CPT for many of those years.

25. It is fair to say that until 2013 WGL was not on the compliance radar for its previous 15 years of trading. I accept that the close sequence of catastrophic events described by Mr Howarth presented a challenge individually as well as cumulatively. Mr Howarth and Mr Orbell do not seek to condone the non compliance but have put matters in context between them before and during the hearing. In relation to Mr Orbell I am satisfied that as a director he did exercise independent judgement, skill and care and ensured an appropriate level of diligence after he returned to the company to help it with the challenges in 2013 and 2014. It is not appropriate or proportionate for me to take action in relation to Mr Orbell in such circumstances. In relation to Mrs Howarth I am told that she suffered an illness and complications during the relevant period. Whilst she attended Board Meetings held at her home she was not able to take an active role during the relevant period. I refer to the helpful analysis of Board working and the collective responsibility of directors in 2012/025 First Class Freight Ltd  and 2010/071 Eurofast. On the facts of this case, I am satisfied it is appropriate and proportionate to take no action in relation to Mrs Howarth. In relation to Mr Howarth on balance I do not take any action at this time either as a Director or Transport Manager. All matters are left to lie on the file. They may be revisited in the unlikely event that he should seek to return to the industry in the future. Accordingly, I have reached the decisions set out in paragraphs 6 above.

26. Mr Tarrant has lodged a statement which on the face of it suggests that he was a Transport Manager in name only. This was less definitive after the evidence of Mr Orbell. If true it has very serious consequences for his good repute and professional competence in light of the Upper Tribunal Decision in 2011/036 LWB Limited. It follows that I do need to hear from Mr Tarrant in person to fully explore exactly what he actually meant. At the same time I must consider the best use of limited tribunal resources and I do not gain the impression that Mr Tarrant intends to seek a further nomination any time soon.  However I do direct that if Mr Tarrant applies to be nominated as a transport manager on an operator’s licence anywhere in Great Britain then the application must be referred to a Traffic commissioner or Deputy and his statements lodged to this Inquiry should be made available for the purposes of that referral.

BVTL and WGL under Mr Bishop and Mr Smith/Jones.

27. Save for a period of approximately 1 month Mr Bishop has been the sole registered director of BVTL and WGTL. In such circumstances there is clear and consistent case law from the Upper Tribunal that I am entitled to treat the conduct of the Sole Director effectively as the conduct of the Limited Company and repute is determined accordingly. Such an approach has received approval from the appellate tribunal on a number of occasions, as recently as 2013/008 Vision Travel International Limited and T2013/61 Alan Michael Knight.

28. On 1 August 2014 Mr Smith was appointed as a Director of BVTL. On 13 August 2014 Mr Bishop became a Director and the following day a TM1 form was sent to the Central Licensing Unit in Leeds nominating him as the Transport Manager. On 2 September 2014 Mr Smith resigned as a Director and on or about the same day he was sentenced at Kingston upon Thames Crown Court after pleading guilty to spending 3 counterfeit £20 notes knowing they were not genuine and 2 counts of possessing fake notes. The total money involved was £9,600. Mr Smith was sentenced to a 16-month prison sentence suspended for 2 years and ordered to undertake 150 hours unpaid work. The sentencing Judge is reported as saying “If I were to send you to prison then a number of people at Black Velvet would have their employment put in jeopardy”.

29. In relation to an incident on 12 December 2014, a BVTL driver (Mr John Riley) was prosecuted. At the Public Inquiry the police confirmed that the driver pleaded guilty to using a vehicle in a dangerous condition (for which he received 3 points on his driver’s licence and a fine. Further a summons was issued against BVTL for the same offence and for using a vehicle without an MOT (a Most Serious Infringement if found guilty). The case was not progressed because he was told that the company had stopped trading. The incident circumstances were that there was a road traffic accident involving a vehicle being operated by BVTL, whereby the vehicle lost both off side axle 2 road wheels when in service on the M3. One of the wheels struck an HGV. The evidence before me provides sufficient evidence there was a serious lack of judgement by both the Operator and its driver. One passenger gave a statement to the police. The minibus set off at 19.00 and there was a high pitched squeaking sound – constant whilst the vehicle was in motion and increasing under acceleration. They boarded the bus at 23.00 and the same situation arose up until the wheel loss at 23.55. On 22 December 2014 a DVSA Examiner inspected the vehicle and in his opinion the examination indicates that the road wheels had been coming loose for ‘some period of time’ before becoming detached. Further checks of the system found that the said vehicle had been out of MOT since 11 November 2014. The Vehicle Examiner produced a helpful timeline at the Inquiry, which confirmed he attended the notified BVTL premises in Eastleigh but was told by another business that BVTL had ‘suddenly vacated the premises in October/November 2014. Enquiries were made of Xelabus which revealed that the BVTL vehicles were sent to Cornwall.

30. On 8 December 2014 DVSA were notified by Eastleigh Borough Council of a number of complaints about the reliability of the BVTL local services. Between 11 December 2014 and 6 January 2015 DVSA’s monitoring exercise over 5 days found that of 48 observations there was a non compliance rate of 39% plus 15 journey displayed an incorrect destination board. BVTL was invited in writing to respond to the report (sent by tracked delivery and signed for on 21 January 2015 by ‘BVT’) but DVSA did not receive a response. On 11 January 2015 a number of registrations were cancelled (pursuant to a request dated 14 November 2014). It was BVTL’s responsibility to make sure all services ran in a timely manner until the cancellation date but failed to do so.

31. On 9 December 2014 Mr Bishop became the sole Director and shareholder of WGL. He had appeared on the scene in late November and was known to advisors of the WGL Directors. Mr Orbell set out in private the diligence undertaken before he, and the other shareholders, agreed to sell to Mr Bishop. In a supplemental Public Inquiry statement dated 17 March 2015, the Vehicle Examiner confirmed that since 2 November 2014 another 2 Immediate prohibitions and 8 advisory notices have been issued. Upon questioning by me he confirmed that since Mr Bishop took over the 2 prohibitions and 7 advisory notices had been issues. On 22 January 2015 the prohibition was for a brake fluid leak and on 7 March 2015 the prohibition was for a fuel leak. There had only been 4 clear encounters. At the hearing DVSA records confirmed that the vehicle involved in the BVTL wheel loss transferred to WGL and took 4 attempts to pass an MOT. On 31 March 2015 WGL went into administration. No proof of financial standing was received prior to this date. It should have been lodged by no later than 16 March 2015 as per the Call In letter dated 19 February 2015. Likewise no evidence of financial standing was received from BVTL by the same date. BVTL was placed in compulsory liquidation on 15 June 2015 as a result of a winding up petition on behalf of HMRC. WGL remains in administration at the date of this decision.

32. The serious incident on 12 December 2014, using a vehicle with no MOT, the high failure rate in relation to running local services, the failure to respond to the DVSA bus monitoring report, the prohibitions and advisory notices issued to WGL after 9 December 2015 and the focus on WGL to the detriment of an orderly wind down of BVTL operations, without explanation or context from Mr Bishop, are such that when I pose the question suggested by the Transport Tribunal in Priority Freight Ltd and Paul Williams 2009/225  are these Operators that I can trust to ensure future compliance, my conclusion is: No. Whilst there is some background correspondence in the hearing papers from correspondence sent to Leeds it does not even begin to address the serious issues. Mr Bishop could have attended the hearing without legal representation (as Mr Stockley and Mr Orbell did). Whilst less helpful, Mr Bishop could have sent a witness statement as he suggested he would in his e mail to my office on 4 September 2015, but he chose not to do so.

33. I have therefore proceeded to apply the question posed in 2002/217 Bryan Haulage, namely: are these Operators that should be put out of business?  By reference to the significant serious shortcomings identified above posing a significant risk to road safety, passenger confidence and fair competition since 1 August 2014 for BVTL and 9 December 2014 for WGL the answer is in the affirmative. Whilst Mr Bishop’s history in operator licensing is short and it is his first Public Inquiry, he is deemed to be fully aware of the requirements (as per 2012/030 MGM Haulage and Recycling Limited) and as a transport manager CPC holder should have done far better. It follows that good repute is lost and the Operator’s Licence must be revoked.

34. I am required to consider the question of whether revocation is disproportionate in the circumstances of this case. In my judgement the answer is ‘no’. In 2012/025 First Class Freight the Upper Tribunal stated that “Traffic Commissioner’s play a central role in the enforcement of the regulatory regime for both types of vehicle.  That regime is intended to ensure, amongst other things, that heavy goods and public service vehicles are properly maintained and safely operated by operatorswho comply with the operator’s licensing system and compete fairly with other hauliers’ (my emphasis).The failings are sufficiently significant that revocation is appropriate and proportionate. It follows that I have reached the Decision set out in paragraphs 1 and 4 above. The Licences must also be revoked as neither Operator satisfies the financial standing requirements.

35. In 2009/011 Katherine Oliver and J W Swan & Partners the then Transport Tribunal indicated a general principle that at the time the disqualification order is made that the operator cannot be trusted to comply with the regulatory regime and that the objectives of the system, the protection of the public and fairness to other operators, requires that the operator be disqualified.

36. When issues arose, in relation to meeting post purchase obligations, Mr Stockley arranged to see Mr Smith/Jones but was left dealing with Mr Bishop. Mr Orbell arranged a meeting with Mr Bishop on 16 December 2014 but was met by Mr Smith/Jones, who introduced himself as the General Manager and set out the plans for the business; In December 2014 Mr Smith/Jones held himself out as a director to Southampton City Council in relation to an application to change the bank account into which payments were made to BVTL. When dealing with the December 2014 wheel loss the Officer gave evidence that in a telephone conversation with Mr Smith/Jones in February 2015, Mr Smith/Jones said that he was the owner of both BVTL and WGL. All the evidence now before me indicates that BVTL and WGL has been at the very least a joint enterprise by Mr Bishop and Mr Smith/Jones regardless of who the named director was.

37. ‘Fronting’ was helpfully defined in the case of 2012/071 Silvertree, where the Upper Tribunal stated: ‘.. ‘fronting’ occurs when appearances suggest that a vehicle, (or fleet), is being operated by the holder of an operator’s licence when the reality is that it is being operated by an entity, (i.e. an individual, partnership or company), which does not hold an operator’s licence and the manner in which the vehicle is being operated requires, if the operation is to be lawful, that the real operator holds an operator’s licence. I am entitled to know whom I am regulating. It is of utmost importance that those who are directing a business so as to be the controlling mind are properly registered as directors at Companies House and CLO. I have not made formal findings of shadow directorship or similar because Mr Smith/Jones was not called in and I did not hear from Mr Bishop nor did he send a statement. However it is a matter of fact that Mr Smith/Jones has been convicted of a serious offence of dishonesty which will not be spent for many years. Whilst it does not mean a mandatory bar to operator licensing under Schedule 3 it is a conviction that will be subject to scrutiny by a Traffic Commissioner if Mr Smith/Jones sought to be involved in operator licensing. Further it was only by pure chance that a fatality or serious injury did not occur as a result of the wheel loss on 12 December 2014. Accordingly, I have reached the decision set out in paragraphs 2 and 5 above.

38. By disqualifying Mr Bishop for an indeterminate period it is open to him at any time to seek the cancellation of the direction at anytime. However he is likely to need to be in a position to address the matters raised in this case and as appropriate provide assurance as to the involvement of Mr Smith/Jones, if any.

Addendum

39. If Mr Adam Paul Smith (also known as Paul Jones d.o.b 21 June 1983) applies to be involved in operator licensing in Great Britain in any guise, the application must be referred to a Traffic Commissioner or Deputy and cannot determined under delegated authority.

  Feeling pink

Illustrating the brief Black Velvet invasion in Cornwall is this nice photos by Nick Rice


I have posted this here as a matter of record so wont be making any additional comments. If you do leave any comments please be careful not to make personal allegations against named individuals.

30 April 2015

A Selection of Solos

K50WGH

Former Western Greyhound operating with First, Truro

I believe that most, if not all Western Greyhound buses have now returned to Ensign as other First Group stock has been transferred in

Countrybus PL06TFV

Countrybus PL06TFV

Quite clearly another ex Western Greyhound Solo, this time with Countrybus, Newton Abbot.

Trarget Travel X657WYG

Target Travel X657WYG

No fleetnumber carried yet?

First 53014 W814PAF

First 53014 W814PAF

 

Formerly of the Somerset Division of First Devon & Cornwall Ltd now operating in Plymouth with Somerset names. One of two now in Plymouth I believe.

 Plymouth Citybus 224 WK59CWZ

Plymouth Citybus 224 WK59CWZ

Another ex Western Greyhound Solo but this one has been done up and looks very smart in full swoop livery

All photos above ® Richard Smith – with thanks!

25 March 2015

The End

Appointment of Administrators

 

In the Royal Courts of Justice

Chancery Division No 2017 of 2015

WESTERN GREYHOUND LTD.

(Company Number 03388055)

Nature of Business: Bus operators

Registered office: Eagle Point, Little Park Farm Road, Segensworth, Fareham, Hampshire PO15 5TD

Principal trading address: Western House, St Austell Street, Summercourt, Newquay, Cornwall, TR8 5DR

Date of Appointment: 17 March 2015

James Tickell, a director of Portland Business and Financial Solutions Limited of Segensworth, Fareham, Hampshire, has been appointed as Joint Administrator of Western Greyhound Limited (in administration)

Western Greyhound WK05CFF

17 March 2015

Cornwall Transit 006

Cornwall Transit 006

Last time round I mentioned that it had been fairly quiet!
Previous Chapters: CT001,  CT002, CT003, CT004, CT005

Western Greyhound

Wow! where do we start?
I did have a full post planned out with full details of the route changes which were due to start from the 29th March. I had lots of maps and everything all prepared. There does not seem any point in using these here now but I will still save them on my Plymothian Transit Bus Services site as I close the routes down…

VOSA

This last week, just before they went bust, Western Greyhound had one cancellation posted:
  • PH0006741/113 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR Cancellation Accepted: Operating between Bodmin (Mount Folly) and Liskeard given service number 593 effective from 03-May-2015.
I believe there were more but events have overtaken the registrations. It is interesting that this section of the 593 is not being covered by anyone in the big route carve up so clearly can not be deemed worthwhile by anyone.

The End

An announcement was made by Cornwall Council this morning that the company is experiencing "operational issues". Driver Paul Wills told the Cornish Guardian he arrived for work at 5.30am this morning for his shift only to be told that the company will no longer cease to trade, and was handed a redundancy letter.
Mr Wills said the letter explained to staff that the directors had "many hurdles" to overcome since taking over Western Greyhound, including an issue with fleet insurance. He said they explained they have explored "all avenues" before making the decision to cease trading.
Read more: http://www.cornishguardian.co.uk/Western-Greyhound-bus-services-Cornwall-cancelled/story-26166558-detail/story.html#ixzz3UTUtQ7wd
DIRECTORS of Western Greyhound say they have spent the morning trying to ensure the majority of its staff will be swiftly re-employed – and confirmed the company has ceased trading due to a "financial issue" with its insurance. Mr Bishop, who only purchased the entire share capital of Western Greyhound in December from the previous owners, said he has explored all the alternatives to the situation, but without success. He held talks with several workers at the firm's depot in Summercourt this morning.  Mr Bishop said he could not comment on matters relating to the previous owners - Mark Howarth, his wife Mari and Robin Orbell – but did say that the past is "related" to the sudden decision to cease trading. Mr Bishop also declined to comment on issues relating to the repayment of creditors.
Read more: http://www.cornishguardian.co.uk/Western-Greyhound-director-says-focus-reemploying/story-26167674-detail/story.html#ixzz3UTVcLnt0

Public Inquiry

A spokesman for the Traffic Commissioner said: "I can now confirm that the company has been called to a public inquiry before the Traffic Commissioner for the West of England. This will take place on 23 and 24 March, commencing at 10:30am on the first day.  Read more: http://www.cornishguardian.co.uk//Western-Greyhound-facing-Traffic-Commission/story-26167184-detail/story.html#ixzz3UTXLaWpR
Western Greyhound 914 PL06TFX

The Future

It has to be said that Cornwall County Council has worked brilliantly well with other operators to ensure as much of the WG network is covered. Details of the new arrangements are listed under the new operators below. A council spokesperson said: "Four companies have agreed to provide the majority of services from Monday and so it is hoped that, for the main part, disruption to the general public will be kept to a minimum. " There will still be some former Western Greyhound buses on the road, from Monday onwards, but they will not be operated by Western Greyhound."  All Real Time Passenger Information signs (RTPI) have been switched off to avoid confusion while the service timetables are being updated.
Read more: http://www.cornishguardian.co.uk/Replacement-buses-Western-Greyhound-start-Monday/story-26169475-detail/story.html#ixzz3UTWwCJl3

Route by Route

  • 520 St Austell - Grampound – Truro First - 520 New Arrangement
  • 521 Newquay - St Dennis - St Austell First 21 - Service already in place and Evenings and Sundays
  • 522 St Austell – Truro First - 522 New Arrangement
  • 524 Fowey - St Austell - Mevagissey - Heligan Gardens First 24 - Service already in place but will add evenings and Sundays in line 524
  • 525 Fowey - Par - St Austell – Mevagissey First - 525 New Arrangement with revised time
  • 527 Newquay - Eden Project First - 527 New Arrangement with revised time
  • 529 St Austell – Bodmin First 27 - Service already in place add evenings and Sundays in line 529
  • 550 Truro - Probus - Tregony - Portscatho - St Mawes First - 550 New Arrangement possible revised time
  • 551 Truro - Probus - Tregony – Veryan First - combined with the 550 new arrangement
  • 555 Bodmin Parkway – Padstow Plymouth City Bus - 75 new arrangement with revised times
  • 556 Newquay – Padstow First - 556 new arrangement
  • 558 Newquay - Mayfield – Pentire First - 558 new arrangement
  • 584 Wadebridge – Camelford Stagecoach - 584 new arrangement
  • 586 Newquay – Truro First - 585 new arrangement with revised times
  • 587 Newquay - Crantock - Cubert - Perranporth - St Agnes – Truro First 87 - Service already in place, varied to include St Agnes
  • 593 Liskeard - Bodmin (Bodmin to St Columb Major leg removed) Plymouth City Bus - 75 new arrangement with revised timetable
  • 594 Wadebridge - St Columb Major – Truro First 90,91 & 92 - Service already in place but with variations to service St Columb Major
  • 595 Wadebridge - Boscastle – Bude Stagecoach - 595 new arrangement
  • 597 Newquay - St Columb Major - Fraddon - Summercourt – Truro First 90,91 & 92 - Service already in place but with variations to service St Columb Major
  • LIS105 Liskeard - school run Group Travel - New arrangement until end of academic year
As I type this none of the new Cornish network has appeared on the public VOSA site. Its often a few days behind events so I guess we will start seeing them later this week. Rather than wait a full two weeks for Cornwall Transit 007, I will post an extra Cornwall Transit 006A later in the week to cover all the new services in more detail.

First Kernow

This afternoon, following agreement with Cornwall Council to step in, we can confirm we anticipate well run some form of replacement bus service from Monday, following the cessation of Western Greyhounds services today. We are currently working on driver duties, schedules and timetables and we are sure you will appreciate this takes time. As well as working on these they also need to have them approved by the Regulators and Cornwall Council before we can publish and implement. Again this takes time. There may be some minor amends to services/timetables so we ask all passengers to check the timetables closely.
We will endeavour to publish timetables on our website and social media feeds as soon as we are able over this weekend. We expect to have everything available by Monday morning. Timetables at the bus stops will also be updated as soon as we can, however, again, we ask passengers to appreciate this is a lengthy process too. We will also try to have printed timetables in our travel shops early next week.
Please keep checking our Facebook and Twitter feeds for updates. A big thanks in advance to all our team who will be working extra this weekend to arrange these emergency services and timetables. First Group

Fleet News

First Kernow has taken 10 WG leased vehicles from Ensign 5 Dennis Dart MPD and 5 Optare Solos with further spare first stock from around the country also expected. So far identified as with First are Darts 201 NA52AWF 205 NA52AWN 206 NA52AWO all green, along with white KN52NFU. Optare Solo 956 WK56PEN , 817 WK55BUS. 914 PL06TFX, 816 K50WGH.
Other buses are being sourced from within First Group, but also a batch of ex Lothian Dennis Darts are coming from Ensign with SK52OKF being confirmed so far.

Confused, you bet!
©Nick Rice (cc) - another superb shot from Nick!

Fares

Before Western Greyhound went under First Kernow introduced quite a few fare reductions across its network which happen to start this week:
We’re delighted to announce we’re lowering some more fares across Cornwall from Sunday 15 March 2015:
• Penzance – Gwavas: Adult single was £3, now £2. Adult return was £4.50, now £3.
• Helston – Breage: Adult single was £5 now £3. Adult return was £7.50, now £4.50.
• St Ives – St Erth Station: Adult single was £3, now £2. Adult return was £4.50, now £3.
• St Ives – Lelant: Adult single was £3, now £2. Adult return was £4.50, now £3.
• Redruth – Truro: Adult single was £5, now £4. Adult return was £7.50, now £6.
• Chacewater – Truro: Adult single was £4, now £3. Adult return was £6, now £4.50
• Truro Bus Station – Truro Railway Station: Adult single was £2 now £1. Adult return was £3, now £1.50.
• Zennor – St Ives: Adult single was £4, now £3. Adult return was £6, now £4.50.
• Penzance – Loggans Way: Adult single was £5, now £4. Adult return was £7.50, now £6.
• Penzance – Hayle Retail Park : Adult single was £5, now £4. Adult return was £7.50, now £6.
• Crowlas – Whitecross: Adult single was £3, now £2. Adult return was £4.50, now £3.
• Truro – Tresillian: Adult single was £3, now £2. Adult return was £4.50, now £3.
• Truro – St Austell: Adult single was £5, now £4. Adult return was £7.50, now £6
• Falmouth – Conway Road: Adult single was £3, now £2. Adult return was £4.50, now £3.
• Falmouth - Union Corner: Adult single was £3, now £2. Adult return was £4.50, now £3.
• Culdrose - Helston Sainsbury’s: Adult single was £3, now £2. Adult return was £4.50, now £3.
• Culdrose - Helston Tesco: Adult single was £3, now £2. Adult return was £4.50, now £3.
• Camborne – Tolvaddon: Adult single was £3, now £2. Adult return was £4.50, now £3.
• Troon – Camborne: Adult single was £3, now £2. Adult return was £4.50, now £3.
• Camborne – Pool Health Centre: Adult single was £3, now £2. Adult return was £4.50, now £3.
• Truro – Penryn: Adult single was £5, now £4. Adult return was £7.50, now £6.
• Newquay – Truro: Adult single was £4, now £3. Adult return was £6, now £4.50.
• Perran Sands – Perranporth: Adult single was £2, now £1. Adult return was £3, now £1.50.
In addition to the above reductions in fares, we are now introducing these transfer fares from 15 March:
• Across Truro from Newquay to Playing Place, Carnon Downs, Devoran, Penryn and Falmouth.
• Route 21: transfer fares are now available across St.Austell to The Eden Project, St.Blazey, Par, Fowey and Mevagissey.
• Route 24: transfer fare are now available to Newquay and Truro
• Route 27: transfer fares are now available from Truro to Fowey, Mevagissey and The Eden Project. (CJ)
Of course some saw this as another attack on Western Greyhound but to be fair to First many of these discounted fares are on routes which did not compete with WG.

Plymouth Citybus

Following the cessation of trading of Western Greyhound we will be running a new service between Liskeard and Padstow. From Monday 16th March a new route, service 75 (previously Western Greyhound route 555) will operate hourly between Liskeard and Padstow via Bodmin and Wadebridge. We will be accepting all existing Western Greyhound passes until the end of March. We are working on getting fares for this route on our ticket machines for Monday morning.  Please note all routes that were taken over to form Go Cornwall Bus on the just 3 months ago remain unchanged, but will now see the addition of service 75.
We have been working hard to see what help we can offer following the news on Friday 13th March that the route will no longer run following the cessation of Western Greyhound services, so would like to thank all staff involved to make sure services are still able to run. We will give more information when it becomes available to us. Initial Planned Timetable PDF

Fleet News

To help cover the additional work (along with other commitments coming up) Citybus have purchased several buses from Brighton with two Darts already prepared for the new 75 service. The remaining buses are Dennis Tridents, but these will remain in Plymouth which in turn will release more buses for the Go Cornwall network. Quite a few buses have had the new 75 service programmed on to their destination equipment so buses will be able to display their full destination from day one.

Stagecoach

Following Western Greyhound ceasing trading today we can confirm that, from Monday 16th March, we will be operating routes 584 (Wadebridge to Camelford) and 595 (Bude to Wadebridge). We will continue to operate the existing timetables and will accept all valid Western Greyhound season tickets. Stagecoach
There has been other stuff going on in Cornwall:

Group Travel

Service Cancellations Registered (VOSA 2nd March)

  • PH1033087/6 - MOON & BENNEY LTD T/A GROUP TRAVEL, ENTERPRISE PARK, MIDWAY ROAD, BODMIN, PL31 2FQ Cancellation Accepted: Operating between Camelford and Trago Mills given service number 227 effective from 23-Apr-2015.
  • PH1033087/9 - MOON & BENNEY LTD T/A GROUP TRAVEL, ENTERPRISE PARK, MIDWAY ROAD, BODMIN, PL31 2FQ Cancellation Accepted: Operating between Port Isaac and Trago Mills given service number 226 effective from 23-Apr-2015.

Royal Buses

New Timetable Service 2 16th March 2015

  • PH1086607/13 - NICHOLAS COLIN EASTWOOD T/A Royal Buses, VICTORY HEIGHTS, THE BURROWS, ST. IVES, TR26 1GD Variation Accepted: Operating between St Ives, Trenwith Car Park and St Ives, Royal Square given service number 2 effective from 16-Mar-2015. To amend Timetable.
New Timetable (PDF)
Eastwood (Royal Buses) Service 2 from 16th March 2015

 

St Ives Bus Company

New service 5 start 28 March:

  • PH1053866/21 ST. IVES BUS CO. LTD, 4 ROSEWALL TERRACE, ST. IVES, TR26 1QJ Registration Accepted  Starting Point: St Ives, Royal Square  Finish Point: St Ives, Royal Square  Via: Trenwith Car Park, St Ives Rugby Club, Ayr Holiday Park  Service Number: 5 Service Type: Normal Stopping/Hail & Ride Effective Date: 28-MAR-2015 Other Details: Daily service from 28/3/2015 until 03/10/2015. Continuous registration starting from the Saturday of the school Easter holidays (or Good Friday if that is the start of the holiday) through to the first Sunday of October.
Timetable (pdf)
St Ives Bus 005 2015-03-28

New Service 6 Starts 28 March 2015

  • PH1053866/22 ST. IVES BUS CO. LTD, 4 ROSEWALL TERRACE, ST. IVES, TR26 1QJ Registration Accepted Starting Point: St Ives Rugby Club Finish Point: St Ives, Porthleor Beach Via: Ayr Holiday Park Service Number: 6 Service Type: Normal Stopping/Hail & Ride Effective Date: 28-MAR-2015 Other Details: Saturday 28 March 2015 to Sunday 12 April 2015. Saturday 23 May 2015 to Sunday 27 September 2015. Continuous registration for the school Easter holidays and from the Saturday before Spring Bank Holiday through to the last Sunday in September.
 Timetable (pdf)
St Ives Bus 006 2015-03-28

 

Travel Cornwall

Service 402 Cancelled from 16th March 2015

  • PH1011427/1 - SUMMERCOURT TRAVEL LTD T/A TRAVEL CORNWALL, THE OLD COACH GARAGE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR Cancellation Accepted: Operating between SUMMERCOURT and REDRUTH  given service number 402 effective from 16-Mar-2015.
I guess this might be a tidy up exercise as I cant see any route 402 currently operating

Service 413 Cancelled from 16th March 2015

  • PH1011427/16 - SUMMERCOURT TRAVEL LTD T/A TRAVEL CORNWALL, THE OLD COACH GARAGE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR Cancellation Accepted: Operating between WADEBRIDGE and SUMMERCOURT given service number 413 effective from 16-Mar-2015.
Previous Timetable
Travel Cornwall 413

Service Variations Registered 5th March

  • PH1011427/51 - SUMMERCOURT TRAVEL LTD T/A TRAVEL CORNWALL, THE OLD COACH GARAGE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR Cancellation Accepted: Operating between Summercourt and Bude given service number 460 effective from 04-May-2015.
  • PH1011427/80 - SUMMERCOURT TRAVEL LTD T/A TRAVEL CORNWALL, THE OLD COACH GARAGE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Registration Accepted  Starting Point: Truro College Finish Point: Wadebridge A39/B3314 Via: Fraddon
    Service Number: 460A Service Type: Normal Stopping/Hail & Ride Effective Date: 04-MAY-2015 Other Details: Monday to Saturday
  • PH1011427/79 - SUMMERCOURT TRAVEL LTD T/A TRAVEL CORNWALL, THE OLD COACH GARAGE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Registration Accepted Starting Point: Wadebridge A39/B3314 Finish Point: Bude, The Strand Via: Camelford
    Service Number: 460B Service Type: Normal Stopping/Hail & Ride Effective Date: 04-MAY-2015 Other Details: Monday to Saturday.


Well thats all for now, but as I mentioned above there will be a 6A later in the week we we can take a closer look at all of these new routes to replace WG.

13 March 2015

The Dog is Dead.

At around 11:30 last night I received the first of a few emails stating that Western Greyhound were about to cease operating. Although I knew that things were
difficult for them I have to say it was a surprise at how sudden it all happened.   It was too late to put much of a post together especially as there was no official information at that time at all. It was this morning before news started to appear elsewhere as drivers turned up for work and passengers turned out for buses which were not going to appear.

BBC News

One of the main bus service providers in Cornwall has ceased trading amid financial issues. About 40 Western Greyhound employees arrived at its Summercourt depot on Friday morning to be told the news. The company said 158 members of staff were affected. Rival operator First Kernow said it would accept Western Greyhound tickets on its bus services over the next few weeks. It has also been asked to recruit some of the firm's staff.  Driver Paul Wills, who received a letter from Western Greyhound, said: "The letter says there is a shortfall of cash to pay for the insurance of the vehicles and we cannot continue to trade. We're all being made redundant. "I was speaking to the manager earlier and he is naturally very upset. It's the end of the road for Western Greyhound. In a statement, First Kernow said: "Following the cessation of Western Greyhound services, First Kernow this morning confirmed that it will accept all Western Greyhound tickets and passes on all its services." BBC


Replacement buses for Western Greyhound routes from Monday 16 March


This afternoon, following agreement with Cornwall Council to step in, we (First Kernow) can confirm we anticipate we’ll run some form of replacement bus service from Monday, following the cessation of Western Greyhound’s services today.
We are currently working on driver duties, schedules and timetables and we are sure you will appreciate this takes time. As well as working on these they also need to have them approved by the Regulators and Cornwall Council before we can publish and implement. Again this takes time. There may be some minor amends to services/timetables so we ask all passengers to check the timetables closely.
We will endeavour to publish timetables on our website and social media feeds as soon as we are able over this weekend. We expect to have everything available by Monday morning. Timetables at the bus stops will also be updated as soon as we can, however, again, we ask passengers to appreciate this is a lengthy process too. We will also try to have printed timetables in our travel shops early next week.
Please keep checking our Facebook and Twitter feeds for updates.
A big thanks in advance to all our team who will be working extra this weekend to arrange these emergency services and timetables. (CJ)
Cornwall County Council have a table of replacement services from Monday:
www cornwall.gov.uk-media-11292168-WG-Replacement-map.pdf Western Greyhound buses - Cornwall Council
So Plymouth City now reaches as far as Padstow! [Timetable pdf] Western Greyhound 442 WK51CAL

12 March 2015

BREAKING NEWS!

Details are vague at the moment but it appears that Western Greyhound is to cease trading from midnight tonight.

No buses to operate Friday.

More news as it comes in

*********
sadly confirmed this morning:

Cornish Guardian

03 March 2015

Cornwall Transit

Cornwall Transit 005

Our fortnightly look back at the last two weeks on VOSA and the next two weeks service changes in Cornwall. Previous Episodes:
CT001 06 JAN 2015. CT002 20 JAN 2015. CT003 03 FEB 2015. CT004 18 FEB 2015.

As with Devon Transit last week, its all fairly quiet at the moment, but there is plenty to come over the coming weeks. 

First Kernow

VOSA

Another batch of service changes for Cornwall have been posted:
  • PH0004983/196 - FIRST DEVON & CORNWALL LTD, THE RIDE, CHELSON MEADOW, PLYMOUTH, PL9 7JT
    Variation Accepted: Operating between Truro Bus Station and St Austell Bus Station
    given service number 27/214/215/216/217 effective from 19-Apr-2015. To amend Timetable.
  • PH0004983/498 - FIRST DEVON & CORNWALL LTD, THE RIDE, CHELSON MEADOW, PLYMOUTH, PL9 7JT
    Variation Accepted: Operating between Truro Bus Station and Newquay, Bus Station
    given service number 90/91/92/94 effective from 19-Apr-2015. To amend Timetable.
  • PH0004983/500 - FIRST DEVON & CORNWALL LTD, THE RIDE, CHELSON MEADOW, PLYMOUTH, PL9 7JT
    Variation Accepted: Operating between Newquay Bus Station and St. Austell Bus Station
    given service number 21 effective from 19-Apr-2015. To amend Timetable.
  • PH0004983/501 - FIRST DEVON & CORNWALL LTD, THE RIDE, CHELSON MEADOW, PLYMOUTH, PL9 7JT
    Variation Accepted: Operating between Newquay Bus Station and Truro Bus Station
    given service number 87 effective from 19-Apr-2015. To amend Timetable.
  • PH0004983/504 - FIRST DEVON & CORNWALL LTD, THE RIDE, CHELSON MEADOW, PLYMOUTH, PL9 7JT
    Variation Accepted: Operating between Fowey and Mevagissey
    given service number 24 effective from 19-Apr-2015. To amend Timetable.
  • PH0004983/505 - FIRST DEVON & CORNWALL LTD, THE RIDE, CHELSON MEADOW, PLYMOUTH, PL9 7JT
    Variation Accepted: Operating between Bodmin Morrisons and St Austell Bus Station
    given service number 27 effective from 19-Apr-2015. To amend Timetable.
A late and very short term registration appeared on the 23rd February:
  • PH0004983/509 - FIRST DEVON & CORNWALL LTD, THE RIDE, CHELSON MEADOW, PLYMOUTH, PL9 7JT
    Registration Accepted by SN
    Starting Point: Carclaze Industrial Estate
    Finish Point: Carclaze Industrial Estate
    Via: St Austell Bus Station
    Service Number: 30
    Service Type: Normal Stopping
    Effective Date: 17-FEB-2015
    Other Details: Monday to Friday until 20 February 2015.
One more new service registration this time with a bit more notice...
  • PH0004983/510 - FIRST DEVON & CORNWALL LTD, THE RIDE, CHELSON MEADOW, PLYMOUTH, PL9 7JT Registration Accepted
    Starting Point: Shortlaneend
    Finish Point: Tregony
    Via: Truro, Probus
    Service Number: 86
    Service Type: Normal Stopping
    Effective Date: 20-APR-2015
    Other Details: Monday to Friday except public holidays.

Vehicle News

Remember the two tone green Optare Solos that caused a bit of a fuss down in Penzance recently? Well they are now up at Taunton, where their smart two tone green livery is more at home. 53503 and 53504 are both at Taunton with the 3rd expected some time soon.

Travel Cornwall

Timetable

A late registration appeared on VOSA on the 23rd Feb for a service which started on the 23rd:
  • PH1011427/78 - SUMMERCOURT TRAVEL LTD T/A TRAVEL CORNWALL, THE OLD COACH GARAGE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Registration Accepted by SN
    Starting Point: Delabole, The Smugglers
    Finish Point: Launceston, Westgate Street
    Via: Camelford, Hallworthy
    Service Number: 410
    Service Type: Normal Stopping/Hail & Ride
    Effective Date: 23-FEB-2015
    Other Details: Monday to Saturday.
    This replaces part of the former Western Greyhound 510 to cover sections which are not being replaced by Stagecoach
    TIMETABLE PDF Summercourt 410 2015-02-23

Plymouth Citybus

VOSA

Already noted in more detail but included here for completeness we have seen the following Cornish notices:
  • PH0000135/160 - PLYMOUTH CITYBUS LTD, MILEHOUSE, MILEHOUSE ROAD, PLYMOUTH, PL3 4AA Variation Accepted: Operating between Callington, New Road and Tavistock Bus Station given service number 79/79A effective from 12-Apr-2015. To amend Route and Timetable.
  • PH0000135/161 - PLYMOUTH CITYBUS LTD, MILEHOUSE, MILEHOUSE ROAD, PLYMOUTH, PL3 4AA Variation Accepted: Operating between Launceston, Westgate Street and Bude, The Strand given service number 12 effective from 12-Apr-2015. To amend Timetable.
  • PH0000135/162 - PLYMOUTH CITYBUS LTD, MILEHOUSE, MILEHOUSE ROAD, PLYMOUTH, PL3 4AA Variation Accepted: Operating between Plymouth, Royal Parade and Launceston, Westgate Street given service number 12 effective from 12-Apr-2015. To amend Route and Timetable.
  • PH0000135/163 - PLYMOUTH CITYBUS LTD, MILEHOUSE, MILEHOUSE ROAD, PLYMOUTH, PL3 4AA Variation Accepted: Operating between Liskeard, Barras Street and Polperro, Crumplehorn given service number 73 effective from 12-Apr-2015. To amend Route and Timetable.
  • PH0000135/164 - PLYMOUTH CITYBUS LTD, MILEHOUSE, MILEHOUSE ROAD, PLYMOUTH, PL3 4AA Variation Accepted: Operating between Plymouth, Royal Parade and West Looe given service number 72 effective from 12-Apr-2015. To amend Route and Timetable.
  • PH0000135/165 - PLYMOUTH CITYBUS LTD, MILEHOUSE, MILEHOUSE ROAD, PLYMOUTH, PL3 4AA Variation Accepted: Operating between Liskeard, Barras Street and Callington, New Road given service number 74 effective from 12-Apr-2015. To amend Timetable.
  • PH0000135/166 - PLYMOUTH CITYBUS LTD, MILEHOUSE, MILEHOUSE ROAD, PLYMOUTH, PL3 4AA Variation Accepted: Operating between Plymouth, Royal Parade and Liskeard, Ballas Street given service number 11 effective from 12-Apr-2015. To amend Route and Timetable.
  • PH0000135/170 - PLYMOUTH CITYBUS LTD, MILEHOUSE, MILEHOUSE ROAD, PLYMOUTH, PL3 4AA Registration Accepted Starting Point: ST DOMINICK SCHOOL Finish Point: STOKE, CLIMSLAND Via: Service Number: 78 Service Type: Normal Stopping/Hail & Ride Effective Date: 12-APR-2015 Other Details: MONDAYS TO SUNDAYS EXCEPT BANK HOLIDAYS

Western Greyhound

Vehicles

The new owners seem just as keen on Select Registrations as before with ex Velvet Optare Solo 816 now in green with registration K50WGH. It seems that the days of the Vario are rapidly coming to an end as by mid February only three were left in general use: 591 WK56SUN 592 WK56SET 599 YN53VBO. Former WG Varios WK05AOX and WK05CFD have passed through Ensign and are now back in Cornwall with Group Travel.In February Ensign bus have the following buses in and out:
In from Western Greyhound : Merc 814 Vario WK51AVP. Optare Solo’s WK11AOZ and WK11APY

OUT from Ensign TO Western Greyhound
DAF SB120 LF52TJX (WG No 306), Darts T458HNH (WG No 288), T461HNH (WG No 289), W671TNV (WG No 287), TNZ1252, Olympian Open Top H871PVW and finally Dennis Trident Open Top T818RFG.
Note the two open toppers. Will be good to see these painted up and busy in the Summer.
DW6 LF52TJX GoAhead

Photo credit: Eddie (Eastleighbusman) under Creative Commons Licence.
Cornwall and Devon Feb 2015 156
Photo credit:© Jason Beverley
T818 RFG ACE Travel A few of the Western Greyhound buses acquired by Ensign have been sold on by Ensign:
Merc 814’s WK02BUS / WK03BUS : Dealgan Coachcraft, Dundalk, Eire.
Merc 814 WK04KUO : R Scrimshaw and Sons, Helston, Cornwall.
Solo’s WK11APO / WK11APU : South West Coaches, Wincanton, Somerset. Solo’s WK11APV / WK11APX : Next Bus, Chippenham, Wilts.




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02 March 2015

The Dog is Back Online

Western Greyhound.com

After being off-line for a week or so, the brand new Western Greyhound web site is now up and running:
Our new site has been designed from the ground up to make the things you do most on our site easiest. Timetables, maps, departures times and even this news system are all designed to display information clearly. Be sure to have a good look around our new site and let us know what you think. Here at Western Greyhound we're trying to make travelling with us as stress-free as possible, and that's exactly what this site is here to do.
Western Greyhound.com
Initial impressions are pretty good. Its a clean design and all the useful links see to be available from the front page.
The News section is pretty much what you would expect. They will need to keep it up to date though, something which too many companies seem to forget.
The Tickets section is less than useful.
We do not currently maintain a comprehensive list of fares on our web site, but details of the various tickets available to you are outlined below.
For information about the cost of a specific journey or ticket (except Season Tickets) please don't hesitate to get in touch with the Passenger Information Team and they will do their best to help. For information about season tickets, please email ticketing@westerngreyhound.com and give details of the journey you want to make and the desired duration of the ticket.

I am not sure why they can't put full details on their season tickets on the web site. Its exactly the sort of information that potential passengers will be looking for when they come to the site. If those same potential passengers visit another bus company web site, say First Kernow for example, they will soon find out exactly what tickets are available without having to wait for a reply to an email.
Western Greyhound Routes
Clicking through on the 593...
WG Times
As you can see they use the Traveline timetables rather than their own. I know some don't like these at all, but in general I find them ok. They are not as good a some operators own productions but then they are a lot better than some others. If you click through on the large Print Version (PDF) you do get a timetable you can indeed print out, and has been designed to print on a A4 page. Something you can't do with Plymouth Citybus, and is also a bit rubbish on First.
So lets have a look at the map...
Western GreyhoundMAPS
Oh dear! They would have been better linking through to the Traveline Maps, whilst not brilliant they do at least generally follow the roads.

The Coach Hire and Advertising pages are as you would expect them to be. The Links page is interesting...
Western Greyhound Links
Note the inclusion of First Devon & Cornwall, their main competitor! (but NOT Plymouth Citybus - who are supposed to link up with their 593 at Liskeard...). Well done Western Greyhound for this comprehensive list. I cant see First linking back to them though!
The Enthusiast link such gives you a mailing list you can join for now, and then we come to the FAQ page
Western GreyhoundFAQ
A great idea but some of this is a bit out of date...
Who is Western Greyhound? Western Greyhound is a locally-based, family-run business that has been operating since 1998. We run an extensive bus network throughout Cornwall and into Devon, offering services which frequently connect together to provide excellent journey opportunities in the region. Our fleet can be identified by a smart green and white livery and our routes are numbered in the 500 series. Our buses are reliable because we take immense pride in ensuring a high quality of service, resulting in us recently receiving the prestigious national award for Operating Excellence for Small Fleets for two years running. The company continues to grow from strength to strength, having just taken over the Corlink service and also beating off stiff competition to earn the new Truro Park and Ride tender. If you would like to read a more detailed history of Western Greyhound, wish to view our fleet list or archive photographs visit our enthusiasts and photos webpage. (dont - its not there anymore)

Conclusion

All in all its a pretty impressive effort and a nice looking web site. There are a few issues which could be fixed quite easily, such as the missing information on bus tickets, and the maps clearly need a bit of work if they are to be of any real use. Its very early days for the new site so there are bound to be a few missing links and out of date information. As long as the company keeps the site up to date with news and timetables then it should be a successful web site. Its certainly a lot nicer to look at than the First Cornwall site, and a lot easier to use then the awful Stagecoach site. Western Greyhound

The News

  • Focus Transport: Wetherby man launches Supreme Court bid in bus access row
    A disabled man who won a court ruling over bus wheelchair access which was later overturned has launched a bid to take the case to the Supreme Court. Doug Paulley, from Wetherby, was denied access to a First Group bus when a woman with a pushchair refused to move

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18 February 2015

Cornwall Transit

Cornwall Transit 004

Part 3 was back on the 3rd February 2015
Slightly delayed this week but as usual we look back at the last couple of weeks on VOSA and ahead to any timetable changes due over the next couple of weeks.

Western Greyhound

VOSA

Western Greyhound have registered a lot of timetable changes for the end of March:
  • PH0006741/4 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Variation Accepted: Operating between NEWQUAY Bus Station and PADSTOW Old Rail Station
    given service number 556/557 effective from 29-Mar-2015.
    To amend Route and Timetable.
  • PH0006741/9 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Variation Accepted: Operating between St Austell Station and Bodmin Morrisons given service number 527
    effective from 29-Mar-2015.
    To amend Route and Timetable.
  • PH0006741/11 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Variation Accepted: Operating between Bodmin Parkway Station and Padstow Old Railway Station given service number 555
    effective from 29-Mar-2015.
    To amend Timetable.
  • PH0006741/21 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Variation Accepted: Operating between TRURO and NEWQUAY given service number 585
    effective from 29-Mar-2015.
    To amend Route and Timetable.
  • PH0006741/35 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Variation Accepted: Operating between Newquay Bus Station and St Austell Station given service number 523
    effective from 29-Mar-2015.
    To amend Route and Timetable.
  • PH0006741/37 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Variation Accepted: Operating between St Agnes and St Ives Malakoff given service number 547
    effective from 29-Mar-2015.
    To amend Route and Timetable.
  • PH0006741/40 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Variation Accepted: Operating between NEWQUAY BUS STATION and ST AUSTELL BUS STATION given service number 521/520
    effective from 29-Mar-2015.
    To amend Route and Timetable.
  • PH0006741/72 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Variation Accepted: Operating between St Austell Station and Royal Cornwall Hospital Treliske given service number 522
    effective from 29-Mar-2015.
    To amend Route and Timetable.
  • PH0006741/76 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Variation Accepted: Operating between Truro, Boscawen Street and St Mawes Car Park given service number 550
    effective from 29-Mar-2015.
    To amend Timetable.
  • PH0006741/107 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Variation Accepted: Operating between Newquay Bus Station and Truro, Boscawen Street given service number 587
    effective from 29-Mar-2015.
    To amend Route and Timetable.
  • PH0006741/108 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Variation Accepted: Operating between Wadebridge Bus Station and Truro Victoria Square given service number 594
    effective from 29-Mar-2015.
    To amend Timetable.
  • PH0006741/109 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Variation Accepted: Operating between Newquay Bus Station and Truro given service number 597/594
    effective from 29-Mar-2015.
    To amend Timetable.
  • PH0006741/112 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Variation Accepted: Operating between NEWQUAY BUS STATION and BODMIN (MOUNT FOLLY) given service number 593
    effective from 29-Mar-2015.
    To amend Route and Timetable.
  • PH0006741/113 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Variation Accepted: Operating between Bodmin (Mount Folly) and Liskeard given service number 593
    effective from 29-Mar-2015.
    To amend Timetable.
  • PH0006741/117 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Cancellation Accepted: Operating between ST IVES ( THE MALAKOFF ) and LANDS END
    given service number 547
    effective from 29-Mar-2015.
New routes registered:
  • PH0006741/123 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Registration Accepted
    Starting Point: St Austell Bus Station
    Finish Point: Royal Cornwall Hospital Treliske
    Via: St Austell, Truro, Probus
    Service Number: 527
    Service Type: Normal Stopping
    Effective Date: 29-MAR-2015
    Other Details: Daily service
  • PH0006741/124 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Registration Accepted
    Starting Point: Truro, Victoria Square
    Finish Point: Newquay Bus Station
    Via: St Agnes, Perranporth
    Service Number: 583
    Service Type: Normal Stopping
    Effective Date: 29-MAR-2015
    Other Details: Daily service.
  • PH0006741/125 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Registration Accepted
    Starting Point: Newquay Bus Station
    Finish Point: Truro, Boscawen Street
    Via: Rejerah, Zelah
    Service Number: 590
    Service Type: Normal Stopping/Hail & Ride
    Effective Date: 02-MAY-2015
    Other Details: Monday to Saturday hourly.

Timetables

There was a whole batch of cancellations on VOSA a while back:
  • PH0006741/65 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Cancellation Accepted: Operating between Okehampton West Street and Launceston given service number 510 effective from 21-Feb-2015.
  • PH0006741/95 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Cancellation Accepted: Operating between Wadebridge Bus Station and Camelford given service number 510 effective from 21-Feb-2015.
  • PH0006741/96 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Cancellation Accepted: Operating between Camelford, Museum and Launceston, Westgate Street given service number 510 effective from 21-Feb-2015.
  • PH0006741/97 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Cancellation Accepted: Operating between Okehampton, West Street and Exeter Bus Station given service number 510/599 effective from 21-Feb-2015.
  • PH0006741/98 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Cancellation Accepted: Operating between Bude, Strand and Holsworthy, Church given service number 599 effective from 21-Feb-2015.
  • PH0006741/99 - WESTERN GREYHOUND LTD, WESTERN HOUSE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR
    Cancellation Accepted: Operating between Holsworthy, Church/Library and Okehampton, West Street given service number 599 effective from 21-Feb-2015.
It looks a lot, but essentially its just the one route!
the 510 finally comes to an end this coming weekend when it is replaced * by Stagecoach (6 and 6A). Interestingly there is still no mention if this on the Western Greyhound web site (as at Sunday 15th).Plymouth Bus Routes 510

Vehicles

Once a month Ross Newman publishes a very useful list of all the buses passing through Ensign, probably the largest bus dealership in the country. For January there was a large batch of Mercedes Varios purchased from Western Greyhound:
  • 554 WK53BNB Western Greyhound 554 WK53BNB 15 October 2006
  • 558 WK02SAT
  • 560 WK02BUS
  • 562 WK53EUT
  • 565 WK04CUC
  • 567 WK54BHN
  • 569 WK54BHP
  • 570 WK05CFD
  • 573 WK05AOX
  • 576 WK03BUS
    Western Greyhound 576 WK03BUS
  • 577 WK04HSD
  • 579 WK04KUO
  • 580 WK04OTA
  • 581 WK04CCC
It wasnt just Mercedes though. A batch of Optare Solos have also departed to Ensign:
  • 983 WK11APO
  • 984 WK11APU
  • 985 WK11APV
  • 986 WK11APX
and finally one Dennis Dart:
Its not all been one-way traffic out of Cornwall. Coming the other way from Ensign to join WG have been DAF (VDL) SB120s:
  • FJ54ZDP
  • FJ54ZDT
  • LF52TKD
  • LF52TKO
  • LF52TKJ
  • LF52TKC
and Volvo B7TL W578DGU A batch of Dennis Darts are starting to appear from Stagecoach:
287 W671TNV (Stagecoach 33384).
431 P936MKL is a Volvo Olympian Nothern Counties bus still in pink and carrying Velvet names.

Eastwood

VOSA:
  • PH1086607/14 - NICHOLAS COLIN EASTWOOD T/A Royal Buses, VICTORY HEIGHTS, THE BURROWS, ST. IVES, TR26 1GD Variation Accepted: Operating between St Ives, Royal Square and Polamnter given service number 55 effective from 01-Apr-2015. To amend Timetable.

Travel Cornwall

One late service change registered on VOSA:
  • PH1011427/76 - SUMMERCOURT TRAVEL LTD T/A TRAVEL CORNWALL, THE OLD COACH GARAGE, ST. AUSTELL STREET, SUMMERCOURT, NEWQUAY, TR8 5DR Variation Accepted by SN: Operating between Veryan School and Summercourt Bus Garage given service number 450 effective from 09-Feb-2015. To amend Timetable. (minor time change on one journey)

    New Timetable

    Travel Cornwall 450

OTS MINIBUS & COACH HIRE

VOSA

  • 09 FEB 2015: PH1093399/3 - OFFICE & TRANSPORT SERVICES LTD T/A OTS MINIBUS & COACH HIRE, 50 FORE STREET, CONSTANTINE, FALMOUTH, TR11 5AB
    Cancellation Accepted: Operating between Falmouth, Quarry Car Park and Falmouth, Quarry Car Park
    given service number Falmouth Shuttle Bus effective from 05-Apr-2015.
  • 09 FEB 2015: PH1093399/10 - OFFICE & TRANSPORT SERVICES LTD T/A OTS MINIBUS & COACH HIRE, 50 FORE STREET, CONSTANTINE, FALMOUTH, TR11 5AB
    Registration Accepted
    Starting Point: Falmouth, The Moor
    Finish Point: Falmouth, The Moor
    Via: Church Corner, Falmouth Sea Front
    Service Number: 366
    Service Type: Normal Stopping
    Effective Date: 06-APR-2015
    Other Details: Monday to Saturday every 20 minutes.
  • 09 FEB 2015: PH1093399/11 - OFFICE & TRANSPORT SERVICES LTD T/A OTS MINIBUS & COACH HIRE, 50 FORE STREET, CONSTANTINE, FALMOUTH, TR11 5AB
    Registration Accepted
    Starting Point: Falmouth Moor
    Finish Point: Falmouth Moor
    Via: The Dell, Pendennis Point
    Service Number: 367
    Service Type: Normal Stopping
    Effective Date: 07-APR-2015
    Other Details: Monday to Friday hourly.

In the News

The big news is the withdrawal of Western Greyhound 510. As * above, Stagecoach have indeed replaced a main part of the route with their new 6 6A services, but this does not cover all sections of the route:A NEW bus route announced last week will solve Bude and Launceston's bus service problems, it has been claimed – but concerns remain over connections for Camelford residents The new services will replace the X9 and X10 as well as the 510, and begin on February 22. New services will link Bude and Launceston to Exeter, both going via Okehampton; some will link Bude and Exeter via Launceston.
"We haven't heard yet which services will replace the 510 between Launceston, Camelford and Wadebridge," he said. "I know Cornwall Council is looking at all the options to make sure that residents who don't have access to a car in Tregadillett, Pipers Pool, Hallworthy, Davidstow and other communities along the route aren't left stranded. dam Paynter, Lib Dem Cornwall councillor for Launceston North, said he was very concerned at a cut in the number of buses serving the Tregadillett area: "It's important the village keeps its public transport links into Launceston and farther afield so those who don't have access to a car aren't left isolated."
Read more: http://www.cornishguardian.co.uk/Concerns-Camelford-Launceston-link-despite-new/story-26007001-detail/story.html#ixzz3RqJTh42T Follow us: @cornishguardian on Twitter | cornishguardian on Facebook

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