The Viaduct and Charles Cross road works: What's happening and how we're minimising disruption to bus services
Eight weeks of work to repair the Exeter Street viaduct at Bretonside will begin on Monday, January 28th, while a major scheme to improve the Charles Cross area starts on Monday, February 4th - lasting until winter 2019.
Currently, the impact these road works will have on our services is unknown, but some disruption is expected. Please be assured we have plans in place to minimise any effect on our network.
To try to maintain services at their usual level, we have acquired extra buses from London which will be brought into service as required on routes that might see disruption.
We hope this will minimise any delays that are likely to be caused.
Our engineers have been busy converting the second set of doors in the middle of these buses acquired from London to make them suitable for travel in Plymouth. This means we have filled in the middle door area and built in extra seating.
Plymouth City Council is asking people to think about alternative routes and using a bus instead of driving to help reduce the risk of congestion.
Richard Stevens, Managing Director of Plymouth Citybus explains: “We have been working with the Council on this project right from the start and have had input into how the scheme will be constructed to ensure our services run as smoothly as possible.
“The buses we have brought in from London will hopefully go a long way to making sure that we are ‘business as usual’.
“We accept this will be short-term pain for long-term gain and that the finished scheme will make the roundabout far easier to navigate for all of our vehicles.”
Passengers are encouraged to check for the latest updates on potential disruption to services by following our Twitter and Facebook pages. Customers can also follow exactly where their bus is by tracking it in real time on our app.
You can also check this area of our website for the latest updates on the works.
Both road works schemes are part of the multi-million pound regeneration of the city centre. Details of the projects are as follows:
Exeter Street viaduct
As part of the Drake Circus Leisure Development of Bretonside, repair work needs to be carried out on the Exeter Street viaduct from Monday, January 28, lasting eight weeks.
It will mean a series of lane closures that may cause delays for drivers.
Contractors McLaren Construction will be working on the central reservation of the viaduct to waterproof it and replace old joints. Railings need to be removed before deteriorating concrete is taken out and a waterproof membrane installed along a 140-metre stretch of the road.
Charles Cross Transport Improvement Scheme
Charles Cross roundabout, with Charles Church at its centre, is one of the key junctions on Plymouth’s transport network and accommodates the majority of the city’s bus routes.
The Plymouth City Council-led scheme aims to reduce delays and improve traffic flow by creating more room for all vehicles while making crossings friendlier for pedestrians and cyclists.
Infrastructure specialists Balfour Beatty have been appointed to carry out the works and will be working 12-hour days, six days a week, to reduce the overall time spent on the project.
Lane restrictions will be removed during peak traffic flows where possible and night working will be carried out when necessary with consideration given to neighbouring residents.
Works are expected to be finished by winter 2019.
Planned improvements include an extra lane for traffic heading southbound on to the roundabout from Charles Street and a new layout for traffic and pedestrians designed to ease queuing on Exeter Street. This will include removing the existing separate bus priority signals from Exeter Street onto the roundabout, improving the flow for all traffic, but with additional bus priority on the roundabout itself.
The road layout northbound on Charles Street will see the removal of the traffic island between the roundabout and the entrance to Drake Circus car park, to improve the flow for all traffic.
The pedestrian crossings at the Drake Circus car park entrance are to be widened and straightened to provide a more direct link for people walking to The Box when it opens in 2020.
Improvements to Hampton Street and the Ebrington Street junction will see the ageing subway filled in to make more space for the new lane from Charles Street, while improvements will be made to the existing surface level crossing on Hampton Street to compensate.
Charles Church, in the centre of the roundabout, will remain unaffected; respected as a monument to citizens of Plymouth who lost their lives during the Second World War.
Plymouth Citybus 
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