07 April 2010

Back on the front line

 Marc Reddy and gang go back to the shop floor
If you are on the Tavistock bus tomorrow ...
MANAGERS at a bus company are becoming front-line workers tomorrow . Four First Devon and Cornwall bosses are going 'back to the floor' for a day to 'refresh their understanding and appreciation of the tasks done by First's 1,000-strong workforce' in the counties.
Marc Reddy, managing director of First in Devon and Cornwall, will be swapping management meetings, budget planning and performance reviews for a day on the road as a driver. He'll be doing an eight-hour shift covering routes between Plymouth and Tavistock. Simon Newport, commercial director, will be spending half a day working in the First Travel Shop in Bretonside Bus Station – and half a day on the road driving. Steve Grigg, operations director, will spend ten hours in the South Devon Support Centre as a traffic controller. And Simon Marsh, newly appointed engineering director, will be spending a day in the engineering workshop. The move has come about following examples set by bosses at Ann Summers, House of Fraser, South West Water and the RSPCA.
Marc Reddy said: "I came up through the ranks, starting as a bus driver before becoming a manager, and the experiences I had have stood me in good stead.
This is Plymouth
First 40584 YJ51RJU
Further Reading
TGP: Chasing a VR
Uncle Terry: Rocky Path
PTOTPA: Weston Maid
Omnibuses: Madder than a Hatter
Transport Illustrated: Forest of dean
Transport of Delight: Easter Wayfarer


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