17 January 2014

A ‘Point too far for Citybus?

Having looked at the Tavistock corridor last time, we now turn our attention to the Torpoint corridor:

Plymothian Transit Survey 2014

As you can see this is a much stronger call in favour of First. Almost a third belive that Plymouth Citybus will call it a day leaving things to First. Almost two thirds see First winning on this corridor.

Plymothian Transit Survey 2014 Plymothian Transit Survey 2014

The enthusiasts among you see it stronger in favour of First although even the transport professionals call it for First (just).

Some of the comments left on this question:

Torpoint is that bit different to a lot of routes within the Plymouth area. Torpoint, thankfully, still retains its own depot, and hence with the small team of drivers there, build up a real bond with their passengers. Some drivers have been at Torpoint for decades, but even the younger ones soon get to know there customers by name, and that level of customer service is what sets First's offering apart. Localism simply works with buses, the more local you can be, the better the service is perceived, and Torpoint is a prime example. Getting on a First bus in Torpoint is like getting in a car with a friend, with all the drivers very relaxed and friendly, and just small conversations every day mean that passengers want to stay loyal to people that have treated them so well, and indeed, rely on them to stay in a job. Knowing each driver by name, and often a bit about them too means that they care about their lives as well, and therefore want to help them out a bit to. Even with cheap fares, other companies cannot break this type of bond. Just look at Trent Barton...

I reckon Citybus will continue the 32 despite at present very low customer numbers.

There is only room for one operator in torpoint. Cremyll and milbrook service on the 81 may go to another operator

This is a disaster for Citybus, no one wants them in Torpoint, only customers 32 picks up is in Stoke/Devonport etc, Citybus if sensible will pull out of Torpoint but knowing them they will continue as they do not want to loose face!

i think the 81c should go back derrford va crownhill mutley from city centre that was good service

Plymouth city bus will need to catch up as First may use branding or fares to compete with them giving First the edge!

I live near Brighton where we call the GA group - 'Go Ahead Gobble it Up' as over the years they have bought out all the serious competition in the city & its suburbs,and they are still doing their best to squash any competitor who dares to open up here ........... I just hope that the same doesn't happen to you in Plymouth and that you find yourself just left with 'Citybus,' for although I'm not keen on the GA group I must admit that the bus service here is quite good(although jolly expensive,but luckily I'm an OAP pass holder) at the present time,although I'm convinced that this is only to ensure that they keep their 'slice of the cake' and to stop any competition springing up - And YES I do miss our previous choices of bus operators very much indeed(but then I'm ONLY a passenger!!!!!)

Despite the superior buses of PCT the better headway always seems to win as passengers will always get on what comes first, vehicle not company.

If First manage to rebuild their presence in Plymouth then Citybus will probably concede on this one but then they can afford to. They can always come back on the route if First is looking vulnerable.

First 40002 S764RNE
©Richard Smith

The next couple of questions asked in the survey were more open – what routes do you expect Citybus / First to introduce in 2014. We will look at the answers you gave shortly!

Fylde Bus Blog: LCC is currently consulting on proposals to reduce its supported bus network with the following evening and Sunday services under threat of withdrawal from May 2014

Public Transport Experience: a hesitant admission that there were problems (of a minor nature?) with the publicity machine, but under the then proposed "Partnership", everything would blossom into beautiful efficiency and all hiccups would be stifled.

Focus Transport: Transport Malta CEO James Piscopo has said he is not completely ruling out the possibility of a nationalised public transport service, but the government's preferred option remains that of a privatised bus service.

The Telepgraph: Pressure grows on FirstGroup as activist arrives in UK

Transport Illustrated: With a line running just under a mile the Corris is realistically only a half day visit at present but the volunteers really do put on a good show for the visitors with shed visits and a friendly talk on the line's abundant history.

Public Transport Experience: Before we return to the minutes of the Travel South YorkshireCommittee for Output of Cartographic Knowledge and Updates for Passengers, fbb will offer a little background.

This is Cornwall: BUS FARES due to rise by around 35 per cent last weekend have been altered following pressure from a Cornwall councillor.

Norwich Buses: konectbus have confirmed the acquisition of five VDL DB250LF Pulsar Gemini's.

Transport Designed: Nottingham City Transport has begun rolling out its fleet of Enviro400-bodied Scania N230UDs, the first of their type for the company.

 Public Transport Experience: The next leaflet page is headed "Stopping Points for Service 81; an unusual title in that the page does not show stopping points for service 81.


  1. I don't think we will see any of these in Plymouth as First will rightly use them in profitable areas. We should however see some newer stock cascaded down and in turn Plymouth's older stock transferred west to Cornwall, I should imagine.

  2. Not all true, as a citybus driver and a service 32. we are picking quite a lot up from Torpoint now.


Have something interesting to say? Please share it here!

(Moderation is currently switched on so please allow a short while before your comment appears on the site. This is only to cut down on spam - not to cut out people who disagree with me!)