I mentioned yesterday about not being able to get the Ride Cornwall ticket on a Citybus. So I spent some time on line trying to get information…
So lets start with Plymouth Citybus clicking through on Tickets > Day Tickets > Other Tickets
As you can see the Ride Cornwall ticket is mentioned but there is no link to any additional info on how to get it.
OK so lets go to Cornwall County Council, it is there ticket so that's surely the place to go?
“The Ride Cornwall ticket is a one-day rover ticket that gives the holder a day's unlimited travel on all rail and most bus services within Cornwall and between Cornwall and Plymouth, after 9am Monday-Friday and at any time on Saturdays, Sundays and Bank Holidays” Excellent
So lets click the First Group Ride Cornwall link we are invited to click
OK so it goes to the First Kernow homepage but there is a tickets link on the top of the page. however after a lot of clicking around I can only get details of the daily First ticket at £12 only valid on First Kernow services. So thats a blank
OK so back to Cornwall County to give them another go this time on the old and rather ugly Public Transport in Cornwall page
The first thing which made me laugh was that this website was designed… badly I think, but then if it works I will let them off.
so lets to go Bus Tickets on the left hand column
The promising line here is For full details pick up a Ride Cornwall Leaflet or click here so lets see what we get
So its the full GWR web site. I cant see any clear link to the Ride Cornwall ticket though. I tried all the link and after a while found a page for Rangers and Rovers ( I am still not sure how I got there though) I completed the box (after waiting a while for the page to load)
We finally get something useful
There are some great value tickets hidden here which I for one knew nothing about but for now we will stick to Ride Cornwall so lets try the More Info link
we finally get some details with a nice long page - the highlights being
So if I cant get it on a Citybus then it looks like a trip to the Railway Station first - If I do this again then I will set out a little earlier next time.
One note though - there was a line at the top of this page Updated Information applicable from 03/09/2016
A rather large increase in price from £10 to £13 another thing which Cornwall County Council have kept quiet!
Why is it so difficult to find information? Is it really that hard for councils to promote their own tickets? Is it really that hard for bus operators to promote such tickets?