10 February 2009

Communications


"We must be doing something right. Question is can we keep it up? ”



Omnibuses 2.0 is one of the daily must read sites as far as I am concerned as it often covers the areas that the usual enthusiast sites don't. This latest post is no exception, and although it covers the South Coast specifically, it does raise some general points about customer communication. All very interesting of course but its actually a couple of the comments that make it interesting from a Plymothian Transit point of view. Look for the comments from someone ‘big’ in Plymouth Citybus. Informative as usual!
LINK

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